Gowrishankar Govindan
Bengaluru
Summary
With extensive experience of nearly 13 plus years in the corporate industry, I have successfully managed and supervised all aspects of travel arrangements, including airline bookings, car rentals, and immigration processes. Over a period of 7 years, I have diligently prepared travel expense budgets for individual departments and presented comprehensive reports to the management team, comparing monthly, quarterly, and yearly travel expenses against the budgeted amounts. Additionally, I have provided valuable training and guidelines to employees on utilizing self-booking tools, while ensuring strict compliance in all aspects of travel procedures.
Overview
14
14
years of professional experience
Work History
Manager
TVS Motor Company
Bangalore
05.2024 - Current
- Extensive experience as a Travel Manager: Proven track record in managing various travel-related tasks and responsibilities
- Strong understanding of corporate travel policy: Deep knowledge of corporate travel policies and providing valuable consultation to employees
- Expertise in international itineraries: Skilled in handling international itineraries, including routings, reservations, car rentals, and immigration processes
- Proficient in transportation coordination: Successful coordination of transportation arrangements for employees, clients, and visitors while ensuring compliance and managing expenses
- Experienced in vendor management: Proven ability to identify, evaluate, and negotiate with vendors for office supplies, services, and equipment.
Associate Manager
Mobile Premier League
Bangalore
03.2021 - 05.2024
- Managed and supervised travel operations, including airline reservations, hotel bookings, and ground transportation arrangements, ensuring efficient and seamless travel experiences
- Developed and implemented travel policies and procedures to ensure compliance with regulations and optimize cost efficiency
- Negotiated contracts with vendors and suppliers, securing competitive rates and favorable terms to achieve cost savings
- Provided comprehensive travel assistance and support to employees, ensuring a smooth and hassle-free travel experience
- Collaborated with cross-functional teams to streamline processes, enhance operational efficiency, and improve overall travel management.
Senior Travel Coordinator
Technicolor India Pvt Ltd
Bangalore
06.2018 - 02.2021
- Served as the primary travel management provider for Technicolor Indian Private Limited, delivering comprehensive end-to-end travel services
- Effectively managed intricate travel itineraries, including flight reservations, hotel bookings, and ground transportation arrangements, ensuring smooth and efficient travel experiences
- Proactively identified cost-saving opportunities and offered valuable travel recommendations to clients, optimizing their travel budgets and enhancing cost efficiency
- Demonstrated exceptional customer service skills by promptly addressing customer inquiries and resolving issues, resulting in high levels of customer satisfaction
- Cultivated and maintained strong client relationships, fostering long-term partnerships based on trust, reliability, and exceptional service delivery.
Senior Travel Counselor
Thomas Cook India Pvt
Bangalore
06.2014 - 02.2018
- Managed flight reservations and ticketing operations for a prominent online travel agency, ensuring efficient and accurate booking processes
- Assisted customers with flight bookings, payment processing, and addressing any inquiries or concerns
- Collaborated with airlines and travel suppliers to secure competitive fares and ensure availability for customers
- Delivered exceptional customer service, ensuring a positive and seamless travel experience for all travelers.
Travel Counsellor
BCD Travel India Pvt Ltd
Bangalore
07.2010 - 03.2014
- Managed flight reservations and ticketing operations for a prominent online travel agency, ensuring efficient and accurate booking processes
- Assisted customers with flight bookings, payment processing, and addressing any inquiries or concerns
- Collaborated with airlines and travel suppliers to secure competitive fares and ensure availability for customers
- Delivered exceptional customer service, ensuring a positive and seamless travel experience for all travelers.
Education
Bachelor of Commerce - BCom, Auditing -
BES Degree College of Arts Commerce & Science
Bangalore01.2010
Skills
- Travel Planning
- Business Travel
- Transportation Management
- Standard Operating Procedure (SOP)
- Customer Service Operations
- Contract Negotiation
- Easily Adaptable
- Analytical Skills
Timeline
Manager
TVS Motor Company
05.2024 - Current
Associate Manager
Mobile Premier League
03.2021 - 05.2024
Senior Travel Coordinator
Technicolor India Pvt Ltd
06.2018 - 02.2021
Senior Travel Counselor
Thomas Cook India Pvt
06.2014 - 02.2018
Travel Counsellor
BCD Travel India Pvt Ltd
07.2010 - 03.2014
Bachelor of Commerce - BCom, Auditing -
BES Degree College of Arts Commerce & Science
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