GOKULNATH S

Administration and Office Management.

• Served as a point of contact between internal departments and external stakeholders, promoting operational efficiency.
• Handled correspondence management, including sorting, distributing, and responding to incoming and outgoing communications.
• Coordinated office repairs, preventive maintenance, and implemented workplace safety protocols.
• Drafted and sent professional business emails and letters, supporting effective internal and external communication.

Operations and Supply Chain Management.

• Prepared and processed purchase orders, purchase bills, sales invoices, and E-way bills with accuracy and compliance.
• Managed proposals and work orders for assigned accounts and regional territories.
• Oversaw end-to-end import and export operations, ensuring adherence to international trade regulations.
• Arranged vehicle logistics for machinery procurement, and coordinated nationwide distribution.
• Liaised with logistics partners to ensure on-time, cost-effective deliveries.

Finance and Compliance.

• Maintained accurate financial records and performed bank reconciliations to ensure alignment of statements and accounts.
• Processed salary payments, ensuring full statutory compliance with TDS, GST, PT, and EPF regulations.
• Handled budgeting, invoicing, accounts payable, and receivables follow-ups.
• Delivered actionable insights on profitability, expenses, and financial performance for management decision-making.

Branch and Financial Operations.

• Oversaw daily financial activities and branch-level operations, ensuring process efficiency and regulatory compliance.
• Handled end-to-end student fee transactions, including accurate billing, collection, and banking.
• Verified and finalized petty cash bills for submission and approval.
• Performed daily cash reconciliation between internal accounts and bank records.
• Monitored revenue collection and implemented cost-control measures to optimize profitability.
• Assisted in budget planning and expenditure tracking to align with organizational goals.
• Maintained general cleanliness, organization, and safety standards across the office premises.
• Supervised branch-level administrative activities to ensure a smooth operational environment.

Customer Relationship Management.

• Ensured high standards of customer satisfaction and retention among students and parents.
• Addressed and resolved student and parent inquiries or complaints in a professional and timely manner.
• Managed direct relationships with key account representatives, promoting trust and long-term engagement.