Summary
Overview
Work History
Education
Skills
Personal Information
Key Areas Of Expertise
Timeline
Generic
GOLAM SARWAR

GOLAM SARWAR

Kolkata

Summary

Secure a challenging position where I can effectively contribute my skills and potential as professional and explore my capabilities as a team member for betterment of the organization I work with and be a part of its glorious journey towards technological excellence.

Overview

13
13
years of professional experience
1
1
year of post-secondary education

Work History

Senior claim analyst

Wipro Ltd
Kolkata
11.2015 - Current
  • Company Overview: Medical Claim Processing and Adjusting. Project: United Health Group
  • Currently working in UHG EPO SUREST team as a senior claim analyst and support.
  • As Automation support to automate the Medical Claim Processing and Adjudication process.
  • Project support to the new developer on health care product and tool.
  • Used to Provide audit support when required to the manual Adjuster.
  • Used to provide training and refresher to newcomers as per process requirement.
  • Used to process claim and performed claim adjustment manually.
  • Medical Claim Processing and Adjusting. Project: United Health Group Automation.
  • Provided technical guidance to junior analysts regarding interpretation of contracts and other related matters.

Senior Associate Operations

Aegis BPO Ltd
01.2013 - 10.2015
  • Used to handle customer compliant from back-end and provided tech support.
  • Used to take calls for TATA PHOTON internet dongle services for first 06 months.

Education

Full Stack Data Science - Data Science

Jigsaw Academy
08.2021 - 08.2022

Higher Secondary Examination -

Chanchal Siddheswari Institution

Graduation Examination (B.A) -

Dumdum Motijhil Collage

Skills

  • Excellent communication and presentation
  • Claim adjudication technicalities
  • US Insurance terms & policies
  • MS Office (Word, Excel, PowerPoint)
  • Customer satisfaction
  • Operational target
  • Inter-personal planning
  • Analytical skills
  • Team management
  • Organizational skills
  • Listening skills
  • Decision-making
  • Team Building
  • Performance Management
  • Problem Identification
  • Problem Resolution
  • Training
  • Coaching
  • Medical Claim Processing Software (UNET & COMET)
  • Internet & E-Mail
  • English Typing
  • SQL
  • Machine learning algorithms
  • Data analysis
  • Python
  • Data visualization
  • Tableau
  • Python Libraries (Pandas, NumPy, Scikit learn, Matplotlib, Seaborn)

Personal Information

  • Date of Birth: 05/19/90
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Key Areas Of Expertise

  • Team Building and performance Management
  • Problem Identification and Resolution
  • Training and coaching on product and performance to new joiners.
  • Team management, performance management, root cause analysis and client management.
  • Performance improvements program. (PIP).
  • Feedback both giving and receiving.
  • Basics of AI and ML.

Timeline

Full Stack Data Science - Data Science

Jigsaw Academy
08.2021 - 08.2022

Senior claim analyst

Wipro Ltd
11.2015 - Current

Senior Associate Operations

Aegis BPO Ltd
01.2013 - 10.2015

Higher Secondary Examination -

Chanchal Siddheswari Institution

Graduation Examination (B.A) -

Dumdum Motijhil Collage
GOLAM SARWAR