Goldy Chaudhary

Manager (ERP Delivery) with 14 years of expertise in implementation and project management. Skilled in SAP and HighJump WMS, with a focus on system optimization and business process analysis. Proven success in leading international projects and enhancing operational efficiency across various industries. Strong communicator with a track record of effective stakeholder engagement and strategic planning.

• Project management methodology and governance: Delivered ERP system implementations using structured project management methodologies (Waterfall and hybrid Agile approaches), including scope definition, planning, risk and issue management, stakeholder communication, and milestone tracking, ensured adherence to governance frameworks, change control, and delivery timelines.
• Business analysis and functional governance: owned the development of detailed functional specifications, business process models, and data flow documentation, ensured requirements traceability, design integrity, and alignment with enterprise standards across technology and business teams
• Process mapping and gap analysis: conducted comprehensive AS-IS and TO-BE process mapping and gap analysis across finance, procurement, sales, inventory, and warehouse operations, identified control gaps, operational risks, and improvement opportunities, providing structured remediation roadmaps
• ERP systems implementation (SAP Business One): managed end-to-end SAP Business One implementations, with a strong focus on finance and accounting, oversaw configuration of general ledger, accounts payable/receivable, bank reconciliation, cost management, VAT compliance, and statutory reporting to ensure accuracy, auditability, and regulatory compliance
• Data migration and controls: governed data migration from legacy systems into SAP Business One, including master data, transactional data, and opening balances, implemented validation controls to ensure data accuracy, completeness, and audit readiness
• System usability and automation: directed SAP Business One usability enhancements using Boyum Usability Package, including screen customization, workflow automation, functional buttons, and automated document distribution to improve productivity and reduce manual risk
• Testing, quality assurance, and change control: led functional testing, defect resolution, and configuration management across systems, ensured changes were controlled, documented, and approved in line with structured change management practices
• Delivery lifecycle and change management: accountable for functional delivery across the full project lifecycle—analysis, design, build, testing, deployment, and post-implementation support—ensuring timely delivery with minimal operational risk
• User enablement and knowledge transfer: led end-user training for finance, procurement, sales, and warehouse teams, developed user documentation, standard operating procedures, and reports to support sustainable system adoption
• UAT, go-live, and operational readiness: facilitated user acceptance testing, coordinated go-live activities, and ensured operational readiness through hypercare support and issue resolution
• Audit support and continuous improvement: supported internal and external audits through robust reporting, system controls, and documentation, provided ongoing support and continuous improvement recommendations to enhance system resilience and compliance

• JIRA
• Freshdesk
• Glide
• MS Office
• Monday.com