Golipally Rajesh

PROFESSIONAL SUMMARY: 5+ years’ experience as Service Desk Analyst. Handling service desk Creating,Follow Up and Resolving tickets. Expertise in ASD (Assure Service Desk) to Manage Issues. Experienced in manage all task load issues Familiar with creating tickets. Expertise in conducting the calls with clients through teams. Good Experience in handling chats,emails and calls. Experience in Control tools like HEMS, OKTA , GSD and UTH Applications. Ability to work effectively while working as a team member as well as individually. Excellent communication and Interpersonal Skills, well organized, goal oriented. Strengths: Sound knowledge in Investment sector, Accounts & Marketing. Good Communication and leadership skills. Ability to work well, both as an individual & in a team environment. Quick learner. Self-motivated & high level of energy at work. Good analytical & problem-solving skills. Ability to work with minimal supervision

AWS DEVOPS