Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gomathi Kalyani N

Bengaluru

Summary

Self-driven, energetic, and collaborative project management experience and an understanding of Agile scrum methodologies. Efficient, organized, and proactive coordinator with excellent communication skills, and ability to meet goals within fast-paced environments. Collaborative and supportive team player with team-building and relationship management competencies.

Overview

9
9
years of professional experience

Work History

Product Support Engineer

ConverSight.ai
07.2019 - Current
  • Coordinate product support activities, ensuring alignment between customer needs and product enhancements.
  • Collaborated with product management to relay customer feedback and drive product improvements. Managed and prioritized support tickets to ensure efficient and timely follow-up, maintaining a resolution.
  • Scheduling the team meetings, and managing the monthly Jira status dashboard across all the projects.
  • Supporting the Product Owner in their responsibilities, including backlog refinement, sprint planning, sprint reviews, and retrospectives.
  • Coach development teams to optimize their use of Agile/Scrum practices and ensure team members effectively use Scrum principles.
  • Responsible for creating a new org for the onboarding of customers to get their source data.

Associate Big Data Engineer

Effia Technologies (I) Pvt. Ltd.
09.2015 - 09.2016
  • Deployed, Configured, and Maintained Apache Hadoop cluster in the pseudo-distributed mode for application development.
  • Experience in a cluster setup, cluster performance, software installation, configuration, software upgrades, backup and recovery, and monitoring on a daily basis, maintaining cluster up and run on healthy.
  • Hands-on experience in installing, configuring and using Hadoop ecosystem components like Map Reduce, HDFS, HBase, Oozie, Hive, Sqoop, Pig, and Flume.
  • Used Sqoop to import and export data between RDBMS and HDFS.
  • Involved in loading data from LINUX file system to HDFS.

Education

B.E (CSE) -

Sathyabama University
04.2015

XII - undefined

Sri Parama Kalyani Higher Sec.School
01.2011

X - undefined

Sri Parama Kalyani Higher Sec.School
01.2009

Skills

    Technical Expertise: JIRA, and Zendesk

    Communication: Strong verbal and written communication skills with a customer-centric approach

Languages

English
Tamil

Timeline

Product Support Engineer

ConverSight.ai
07.2019 - Current

Associate Big Data Engineer

Effia Technologies (I) Pvt. Ltd.
09.2015 - 09.2016

B.E (CSE) -

Sathyabama University

XII - undefined

Sri Parama Kalyani Higher Sec.School

X - undefined

Sri Parama Kalyani Higher Sec.School

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Gomathi Kalyani N