Summary
Overview
Work history
Education
Skills
Custom
Languages
Affiliations
Accomplishments
Timeline
Generic

Gopal Krishan

Jalandhar,India

Summary

Dynamic and results-driven Manager with over 11 years of experience across the hospitality and education sectors. Proven track record in leading diverse teams, enhancing customer and student satisfaction, and streamlining operations in fast-paced environments. Skilled in multitasking and problem-solving, with the ability to manage multiple priorities efficiently under pressure. Fluent in English (advanced), Punjabi, Hindi languages, enabling effective communication with clients, students, and stakeholders from various cultural backgrounds. Recognized for a friendly, approachable demeanor, and a positive attitude that fosters strong team collaboration and a welcoming atmosphere. Committed to delivering excellence and continuous improvement in every role.

Overview

14
14
years of professional experience
1
1
year of post-secondary education

Work history

Managing Director and Office Administrator

Onus Academy
Nakodar, Punjab
01.2016 - 04.2025
  • Responsible for overseeing the overall management of the institution in full compliance with established rules and regulations.
  • Actively monitor staff performance, evaluate student progress, and maintain open communication channels through regular parent-teacher meetings.
  • Keep a vigilant track of incoming visitors to ensure a safe and organized environment.
  • Create eye-catching advertisements and promotional materials to enhance the academy’s public image and outreach.
  • Personally take classes to motivate and uplift students, helping them build confidence and meet the expectations of their parents.
  • Plan and organize various cultural events throughout the year, ensuring everything runs smoothly through careful preparation.
  • Received a memento from HDFC Bank on Teacher’s Day in recognition of contributions to education.
  • Heartfelt reviews from students and well-wishers on Google (ONUS ACADEMY) reflect the impact of my efforts.

Restaurant Manager

New Royal Balti
Stoke-on-Trent
01.2011 - 01.2014
  • Responsible for overseeing the smooth day-to-day operations of the restaurant.
  • Covered a wide range of duties, from answering customer calls to manage table bookings.
  • Greeted guests personally and ensured they had a welcoming and enjoyable dining experience.
  • Ensured food was delivered hot, promptly, and in accordance with hygiene and quality standards.
  • Led the front-of-house team, making sure staff remained active, professional, and efficient.
  • Managed billing, daily cash handling, and created procurement lists for necessary stock and supplies.
  • Built strong, lasting relationships with guests, earning their trust and loyalty.
  • Developed a positive rapport with many local regulars and renowned individuals, including Members of Parliament (MPs).
  • Maintained a friendly atmosphere that kept customers coming back.

Education

12th standard -

Govt. School
Nakodar, Punjab
02.2010 - 03.2011

Bachelor of Business Management - undefined

Cambridge Western Academy

Advanced Diploma - TEFL (Teaching English as a Foreign Language)

Asian College of Teachers

How to Train the Trainer in IELTS (International English Language Testing System)

British Council

PTE (Pearson Test of English)

PTE

Skills

  • Excellent Listener
  • Budget Management
  • Friendly, courteous & service oriented
  • Poised under pressure
  • Staff Training & Coaching
  • Recruiting & Hiring Talent
  • Quality assurance
  • Solid verbal & written Communicator
  • Senior-Level collaboration
  • Results orientation
  • Digital marketing strategies

Custom

  • Event planner & Host
  • Public Speaker
  • Volunteer
  • Great Helper
  • Great Food Enthusiast

Languages

English
Fluent
Hindi
Fluent
Punjabi
Native

Affiliations

  • Cooking
  • Watching Movies

Accomplishments

    In recognition of my contributions to education, I was honored with a memento by HDFC Bank on Teacher’s Day — a moment that reflects the impact of my efforts in the academic and personal growth of students

Timeline

Managing Director and Office Administrator

Onus Academy
01.2016 - 04.2025

Restaurant Manager

New Royal Balti
01.2011 - 01.2014

12th standard -

Govt. School
02.2010 - 03.2011

Bachelor of Business Management - undefined

Cambridge Western Academy

Advanced Diploma - TEFL (Teaching English as a Foreign Language)

Asian College of Teachers

How to Train the Trainer in IELTS (International English Language Testing System)

British Council

PTE (Pearson Test of English)

PTE

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Gopal Krishan