Gopal M
Pannapalli Village,Tamilnadu
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
Senior Spec Processing Money in
Greatwest Empower
Bangalore, Karnataka
01.2020 - Current
- To carefully review all the documents and checks which are manually received from the banks and ensure most current information is available in the internal tool.
- To ensure that the check is depositing to the correct participant by validating and documenting all the information which is required to find the right participant.
- Process document timely to keep up with the workflow process.
- Established accounts in money market which involves in amendments as per the clients request.
- Handling queries like unable to apply credit, beneficiary claims non receipt of funds , amendment, recall, return and refund of funds to the participant and re-effecting the payments.
- Respond to queries received via swift, e-service and Fed checks.
- Payment investigation process deals with handling of payments related to queries received from banks and customers. All queries require detail analysis and resolution as per the standard timeline.
- Compiled a daily status of Excel spreadsheet which is used to analyses and report the current financial status, cash operations and loan payments of the client’s data.
- Reaching out to banks or to customers to scan and upload the missing documents in to the tool and ensuring of smooth transaction of funds.
Senior Process Executive
Infosys BPM
Bangalore, Karnataka
10.2017 - 01.2020
- Dealing with the process of US Healthcare which belongs to US clients.
- Receiving medical bills throughs electronic forms which is manually reviewed.
- Resolving the Error Warning (EW) in a claims which are manual need to review, analyze and take appropriate decisions.
- Receiving documents which are manually reviewed and apply for Medical cards.
- To ensure the most current information is available in the internal tool to get services.
- Patients bill get beneficiaries based on the covered services.
Education
Bachelor of Science - Chemistry
M G R Collage
Hosur 06.2014 - 05.2017
High School Diploma -
Govt Hr Sec School
Berigai 06.2012 - 05.2014
Skills
Claims Processing
Processing medical claims
Check processing adjustments
Processing loan applications
Certification
Milestone
Achievements and Awards
- Received “New born kid” award within the span of 6 months in current company.
- Received “Spot” award for production and maintaining quality.
- Received "R & R" award for top production.
Timeline
Senior Spec Processing Money in
Greatwest Empower
01.2020 - Current
Presentation skills
04-2018
Milestone
02-2018
Senior Process Executive
Infosys BPM
10.2017 - 01.2020
Bachelor of Science - Chemistry
M G R Collage
06.2014 - 05.2017
High School Diploma -
Govt Hr Sec School
06.2012 - 05.2014