Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
CustomerServiceRepresentative
Gopal Singh

Gopal Singh

New Delhi

Summary

To serve the organization with my knowledge and skills, and to learn and grow as a part of the organization.

Overview

5
5
years of professional experience
1
1
Certification

Work History

IT Executive

ACE Inte, grated Pvt.Ltd
06.2019 - 09.2021
  • Developed and led large-scale technology initiatives for long-term strategic plans and solutions.
  • Configured and implemented IT initiatives to produce measurable business value.
  • Determined best methods for IT to support key business objectives.
  • Analyzed financial investment in IT systems, potential return on investment and impact on productivity.
  • Resolved workflow issues to optimize team productivity and improve delivery times.
  • Aligned IT solutions and deliverables with company strategic vision.

Business Development Manager

TRISITA ENGINEERING LLP
10.2021 - Current
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Generated new business with marketing initiatives and strategic plans.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
  • Represented company and promoted products at conferences and industry events.
  • Monitored market trends and competitor activities to identify areas of potential opportunity.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Managed accounts to retain existing relationships and grow share of business.

Education

10th -

Prasad Public Higher Secondary School
Mathura

12th - undefined

Maa RaghuberiDevi Inter College

BSc(Hons) - Electronics

Delhi University
2019

MCA - SoftwareDevelopment

Chandigarh University
Chandigarh
05.2024

Skills

  • Adaptable
  • Time management
  • Team work
  • Analytical skill
  • Leadership
  • Machine Learning
  • Information Security
  • Network Administration
  • Data Analytics
  • Technical Solution Development
  • Business Intelligence

Accomplishments

  • Participate in 2 days Workshop on Linux in
  • Participate in 2 Days Workshop on Robotics in
  • Got 2 times Gold medal and best raider trophy from
  • College Event Manager in our College ex - Manage College Fest

Languages

Hindi
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Certification

CCC

Python

DBMS

Diploma in Computer Application

Timeline

Business Development Manager

TRISITA ENGINEERING LLP
10.2021 - Current

IT Executive

ACE Inte, grated Pvt.Ltd
06.2019 - 09.2021

10th -

Prasad Public Higher Secondary School

12th - undefined

Maa RaghuberiDevi Inter College

BSc(Hons) - Electronics

Delhi University

MCA - SoftwareDevelopment

Chandigarh University
Gopal Singh