Gopala Krishna Vengisetti
Hyderabad
Overview
5
5
years of professional experience
Work History
Senior Service Engineer
Ambetronics Engineers Pvt Ltd
Hyderabad
2020.02 - Current
- I have good knowledge in the field of gas detectors.
- I am knowledgeable in calibrations, installations and surveys.
- I am knowledgeable in problem solving and troubleshooting.
- I have good experience in technical meetings and preview meetings.
- I have good speaking skills to maintain good relations with clients.
- Communicated effectively with customers via phone, email and chat support channels.
- Responded promptly to customer inquiries regarding product usage or technical issues.
- Coordinated with vendors for obtaining spare parts or replacement components.
- Developed detailed documentation for all service activities performed.
- Worked closely with other departments to ensure timely resolution of customer issues.
- Provided technical guidance to junior engineers in resolving escalated issues.
- Investigated reported incidents by gathering data from multiple sources.
Education
ITI - Electrical And Electronics
Sri Padmavathi Industrial Training Institute
Nandhigama2019-08
Skills
- Remote Support
- Technical solution development
- Excel Handling
- Report Making
- PPT Making
- Root Cause Analysis
- Technical reporting
- Vendor Relations
- Technical Troubleshooting
- Data Collection
- Written and verbal communication
Affiliations
- Reading Books
- Playing Games
- Trading
Languages
Telugu
First Language
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Timeline
Senior Service Engineer
Ambetronics Engineers Pvt Ltd
2020.02 - Current
ITI - Electrical And Electronics
Sri Padmavathi Industrial Training Institute