Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic
Gopala Krishna Vengisetti

Gopala Krishna Vengisetti

Hyderabad

Overview

5
5
years of professional experience

Work History

Senior Service Engineer

Ambetronics Engineers Pvt Ltd
Hyderabad
02.2020 - Current
  • I have good knowledge in the field of gas detectors.
  • I am knowledgeable in calibrations, installations and surveys.
  • I am knowledgeable in problem solving and troubleshooting.
  • I have good experience in technical meetings and preview meetings.
  • I have good speaking skills to maintain good relations with clients.
  • Communicated effectively with customers via phone, email and chat support channels.
  • Responded promptly to customer inquiries regarding product usage or technical issues.
  • Coordinated with vendors for obtaining spare parts or replacement components.
  • Developed detailed documentation for all service activities performed.
  • Worked closely with other departments to ensure timely resolution of customer issues.
  • Provided technical guidance to junior engineers in resolving escalated issues.
  • Investigated reported incidents by gathering data from multiple sources.

Education

ITI - Electrical And Electronics

Sri Padmavathi Industrial Training Institute
Nandhigama
08-2019

Skills

  • Remote Support
  • Technical solution development
  • Excel Handling
  • Report Making
  • PPT Making
  • Root Cause Analysis
  • Technical reporting
  • Vendor Relations
  • Technical Troubleshooting
  • Data Collection
  • Written and verbal communication

Affiliations

  • Reading Books
  • Playing Games
  • Trading

Languages

Telugu
First Language
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2

Timeline

Senior Service Engineer

Ambetronics Engineers Pvt Ltd
02.2020 - Current

ITI - Electrical And Electronics

Sri Padmavathi Industrial Training Institute

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Gopala Krishna Vengisetti