DAITA SWETHA
Bengaluru
Summary
Hardworking relationship manager proficient at devising personalized solutions to meet all types of customer demands. Positive and upbeat team player and clear communicator with demonstrated success 4+ years of experience.
Overview
5
5
years of professional experience
Work History
Associate Relationship Manager
56 ai technologies pvt limited
Bengaluru
2023.05 - Current
- Maintained accurate records of all transactions conducted by clients using the company's systems and platforms.
- Provided guidance and support to customers regarding product features, pricing, and other related inquiries.
- Provided timely feedback on customer inquiries and complaints.
- Managed client portfolios, ensuring compliance with industry regulations and internal policies.
- Responded promptly to customer inquiries in a professional manner via phone, email, or in person.
RELATIONSHIP MANAGER
NOBROKER
2022.05 - 2022.08
- Worked as RM in service team, handling escalations through voice, chat and mail
- For 3 months.
CUSTOMER CARE EXCUTIVE
STARTEK AEGIS, JIO
2019.07 - 2022.05
- Worked as Executive Operator in "AEGIS" (domestic inbound and outbound voice process) for 142 Months, and worked in "JIO" as Executive Operator for 18 months and got promotion as Loan Trainer and trained up to 9 batches.
Education
BCA -
KRISHNA CHAITANYA DEGREE COLLEGE
2019-04
MCE -
MASTER MINDS
2016-04
Skills
- Collaboration
- Training and mentoring
- Wealth management portfolios
- Customer Relationships
- Relationship Management
- Bilingual Customer Support
Languages
- English
- Telugu
- Hindi
Languages
Telugu
First Language
English
Proficient (C2)
C2
Timeline
Associate Relationship Manager
56 ai technologies pvt limited
2023.05 - Current
RELATIONSHIP MANAGER
NOBROKER
2022.05 - 2022.08
CUSTOMER CARE EXCUTIVE
STARTEK AEGIS, JIO
2019.07 - 2022.05
BCA -
KRISHNA CHAITANYA DEGREE COLLEGE
MCE -
MASTER MINDS
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