DAITA SWETHA
Bengaluru
Summary
Hardworking relationship manager proficient at devising personalized solutions to meet all types of customer demands. Positive and upbeat team player and clear communicator with demonstrated success 4+ years of experience.
Overview
5
5
years of professional experience
Work History
Associate Relationship Manager
56 ai technologies pvt limited
Bengaluru
05.2023 - Current
- Maintained accurate records of all transactions conducted by clients using the company's systems and platforms.
- Provided guidance and support to customers regarding product features, pricing, and other related inquiries.
- Provided timely feedback on customer inquiries and complaints.
- Managed client portfolios, ensuring compliance with industry regulations and internal policies.
- Responded promptly to customer inquiries in a professional manner via phone, email, or in person.
RELATIONSHIP MANAGER
NOBROKER
05.2022 - 08.2022
- Worked as RM in service team, handling escalations through voice, chat and mail
- For 3 months.
CUSTOMER CARE EXCUTIVE
STARTEK AEGIS, JIO
07.2019 - 05.2022
- Worked as Executive Operator in "AEGIS" (domestic inbound and outbound voice process) for 142 Months, and worked in "JIO" as Executive Operator for 18 months and got promotion as Loan Trainer and trained up to 9 batches.
Education
BCA -
KRISHNA CHAITANYA DEGREE COLLEGE
04-2019
MCE -
MASTER MINDS
04-2016
Skills
- Collaboration
- Training and mentoring
- Wealth management portfolios
- Customer Relationships
- Relationship Management
- Bilingual Customer Support
Languages
- English
- Telugu
- Hindi
Languages
Telugu
First Language
English
Proficient (C2)
C2
Timeline
Associate Relationship Manager
56 ai technologies pvt limited
05.2023 - Current
RELATIONSHIP MANAGER
NOBROKER
05.2022 - 08.2022
CUSTOMER CARE EXCUTIVE
STARTEK AEGIS, JIO
07.2019 - 05.2022
BCA -
KRISHNA CHAITANYA DEGREE COLLEGE
MCE -
MASTER MINDS
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