GOPALKRISHNA V PRABHU
Seasoned professional with 19 years of experience in Global Market Operations, Projects, Transition Management, Trade Clearing, Risk Management, Client Services Function
Bengaluru
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
21
21
years of professional experience
2
2
years of post-secondary education
Work History
Assistant Vice President
HSBC
03.2023 - Current
- Reporting to Head of Eclient Services India
- Responsible for client's technology connectivity and their relationship with digital offering.
- Support and Continuously improve the Client Enablement Process with analytical and problem solving approach.
- Effectively manage system outrage events to ensure all relevant parties informed on the issues, resolution steps and likely resolution time
- Handle production issues for Sales and Traders.
- Manage static configuration, identify potential inefficiencies in the current process and drive change, improvements
- Accountable for the price provided to client by ensuring appropriate pricing at the right time to the right client.
- Demising redundant processes and refining existing ones.
- Assisted in recruiting, hiring and training of team members.
- Fostered strong relationships with key clients, leading to repeat business and a increase in customer satisfaction ratings.
Senior Manager
B A Continuum
09.2019 - Current
- Reporting to Head of ETD
- Responsible for Top day ETD Trade Clearing for AMRS Region
- Work closely with internal teams such as Technology, Front Office, Reconciliation & Control Team and the Client Services Representatives (CSR) Team to resolve suspense trades or missing allocations
- Organizing and conducting weekly and monthly governance calls with LOB where performance of the team, KPIs, Key Highlights are discussed
- Analysis of Volume Trends, Seasonal Variations, Staff Requirement, Recruitment, On-boarding, Training
- Ownership for Staffing, Cost Budgeting for the team, Performance Management, Annual Appraisals, Staff motivation and retention through reward and recognition
- Accountability for internal/external audit into the process, remediation/closure of audit observations
- Managing Stakeholder Relationship, handling escalations, exploring opportunities to add value to the process through process efficiencies/control
- Managing the integrity of day to day controls in the process
- Participation and Contribution in Department-wide Initiatives
Senior Manager
Societe Generale
04.2017 - 06.2018
- Reporting to Department Head - Risk and Control
- Production of Reports for Regional Risk Managers: Periodic reporting with rigor in the analysis, accurateness of the information provided, added value in terms of Permanent Supervision improvement
- Formalized analysis in a report to be sent to the Central Risk team
- Transversal analysis of 'Permanent Supervision' controls to ensure the controls are consistent across similar perimeters
- Compare the control sets of the different department / location and identify discrepancies
- Propose the target set of Permanent Supervision controls to be implemented for the process being reviewed, based on existing controls
- Action plans formalization and coordination with managers
Section Manager
Northern Trust
08.2011 - 03.2017
- Reporting to Vice President - Hedge Fund Middle Office
- Leading Operational team dealing with Trade Affirmation, Confirmation, Settlements and Life Cycle Events
- Managed Equity, Interest Rate and Credit Derivatives Operations
- Publishing daily, weekly, monthly MIS reports
- Transitioning new processes across the regions consisting different OTC products
- Contributed for the expansion of Regional Coverage (18hrs
- 5days) and headcount from 4 to 40 members
- Engagement with Team leads to discuss and review Operational plans, issue escalations and resolution
- Engagement with Global Managers on future migrations and FTE requirements
- Lead new system implementation in the team which has automated manual reconciliation process
- Managed Business resource council events along with other stakeholder
Senior Associate
Sapient
04.2011 - 08.2011
- Supported OTC Settlement Process
- Process involved Pre-confirmation of OTC trade life cycle settlements, confirming SSIs, resolving discrepancies and ensuring maximum settlement on Paydate
Specialist
Goldman Sachs
06.2006 - 03.2011
- Migrated Credit Derivatives Quarterly Roll Process from UK
- Processing Credit Derivatives Settlements and resolving post settlement discrepancies
- Performing Callback and Setting up Settlement instructions in Settlement Systems
- Tracking and Confirmation of electronic and Paper Trades
Process Executive
HCL Technologies
06.2004 - 04.2006
- Performing Intercompany, Brokerage and Funding Reconciliation
- Part time support to Brokerage Settlement Team
- Part of Pilot team who migrated Credit Derivatives Settlement Process from UK
Education
Master in Business Administration -
The Institute of Management Education and Research
01.2002 - 01.2004
Bachelors in Commerce - undefined
Shree Guru Sudhindra College
Skills
- Project Management
- Stakeholder Management
- Operational Risk Management
- Process Management
- Client Management
Timeline
Assistant Vice President
HSBC
03.2023 - Current
Senior Manager
B A Continuum
09.2019 - Current
Senior Manager
Societe Generale
04.2017 - 06.2018
Section Manager
Northern Trust
08.2011 - 03.2017
Senior Associate
Sapient
04.2011 - 08.2011
Specialist
Goldman Sachs
06.2006 - 03.2011
Process Executive
HCL Technologies
06.2004 - 04.2006
Master in Business Administration -
The Institute of Management Education and Research
01.2002 - 01.2004
Bachelors in Commerce - undefined
Shree Guru Sudhindra College
Similar Profiles
Risha RajRisha Raj
Data Scientist - Manager at HSBCData Scientist - Manager at HSBC
Sashank BhootSashank Bhoot
Fund Administrator at HSBCFund Administrator at HSBC
YUGAMBIGA RAJENDRANYUGAMBIGA RAJENDRAN
Assistant Manager at HSBCAssistant Manager at HSBC