Gopal Krishnan N
Technical Engineering Manager - Enterprise WiFi/LAN Solutions
Chennai,Tamil Nadu
Summary
Seasoned Network Architect in WiFi/LAN and WAN technologies adept at seamlessly integrating and providing solutions to the customers needs. Experienced leader and program manager with 12-year history in field. Clear communicator, decision maker and problem solver.
Overview
12
12
years of professional experience
6
6
Certifications
Work History
Engineering Manager – Network Engineering
Tata Communications
Chennai
08.2019 - Current
- Evaluating new services, customer solutions in the lab, and providing technical documentation and solution overviews for internal teams.
- Working with solution architects and internal product teams to understand the technical requirements for new service introduction.
- Technical lead role for WITO-based opportunities for LAN/WiFi scope.
- Interacting with customers and preparing HLD/LLD documents for Day 2 management.
- Successfully completed the Huawei SD-WAN product evaluation. Working with leading cloud-managed wireless products (EnGenius, Cisco Meraki, Cisco Classic, Juniper MIST, HPE Aruba) for project realization.
- WIPS/WIDS feature and use case testing of various OEMs. Simulating attacks in a wireless medium, such as a honeypot, Evil Twin, and broadcasting malicious frames using Kali Linux.
- Preparing test cases for function testing of OEMs in a real-time lab environment using VMs and testing tools such as Spirent.
- Perform integration testing using REST API, webhooks, using Postman, and Zapier for FMS/PMS integration.
- Mentoring new team members and juniors for preparing test cases, evaluations, and technical documentation.
- Evaluated and onboarded SolarWinds, OP Manager, and Zoho monitoring tools into the ecosystem.
- Evaluated and deployed NMS tools, like SolarWinds, ManageEngine, and Cisco Catalyst Center, for monitoring and management.
- Creating workflow automation using tools like N8N.
Senior Network Engineer
Tata Communications
05.2018 - 08.2019
- Working as the Lead Network Engineer for the client, Citi Bank, for the APAC region.
- Implementing new branches, campus sites for Citi.
- Analyzing the project requirements and designing the network according to client standards, and working until project closure.
- Involvement in hardware/software upgrades for network devices.
- Working with Solution Architects for network design and configuration approvals.
- Preparation of network design documents, network architecture diagrams, and reviewing them with solution architects for approvals.
- Creating a BOM according to the business requirements of clients.
- Backed up support desk team to handle user problems and technical concerns.
- Deployed cloud-based network infrastructure, reducing on-site storage and hardware maintenance costs by 40%.
Senior Network Engineer – IT Analyst
Tata Consultancy Services
12.2015 - 05.2018
- Implementation and management of a global network for the client H&M in more than 40 countries.
- Implemented the I WAN architecture across all the POPs in the network.
- Providing fast-track solutions for connectivity-related issues.
- Implementation and troubleshooting of site-to-site VPN.
- Configuring and troubleshooting BGP, EIGRP, and VPN in edge routers.
- Providing end-to-end connectivity among data centers.
- Managing the entire network infrastructure in DCs, head offices, warehouses, and support offices.
- Managing the day-to-day incidents and change management for network stabilization.
- Configuring rules in the Cisco ASA Firewall for port opening.
- Configuration and troubleshooting for the MPLS backbone in the customer network.
- Configured, tested and maintained LAN/WAN components and connections.
GNOC Engineer
Sify Technologies
06.2013 - 10.2015
- I worked as a GNOC Engineer in the Network Operations team.
- Managing customer WAN link configuration, migrating customers from one POP to another in case of outages.
- Provided managed services for BFSI customers, such as RBI and Karvy Stock Broking.
- Participating in DC, DR failover activities to ensure the WAN failover works well.
- Configuring CPEs and WANs in PEs for new sites under Managed Services.
- Troubleshooting Internet, MPLS, and IPsec VPN connectivity issues for customers.
- Enhanced team productivity by providing technical guidance and training to junior engineers.
Education
Some College (No Degree) - Information Technology
Valliammai Engineering College
ChennaiHSC/12th - undefined
SBOA Matric & HR Sec School
05.2009
Matriculation/10th - undefined
SBOA Matric & HR Sec School
05.2007
Certification
Cisco Certified Specialist – Enterprise Core
Disclaimer
I hereby declare that all the information furnished above is true to the best of my belief. Gopal Krishnan 2025-09-01
Hobbies
Playing Cricket.
Timeline
Engineering Manager – Network Engineering
Tata Communications
08.2019 - Current
Senior Network Engineer
Tata Communications
05.2018 - 08.2019
Senior Network Engineer – IT Analyst
Tata Consultancy Services
12.2015 - 05.2018
GNOC Engineer
Sify Technologies
06.2013 - 10.2015
HSC/12th - undefined
SBOA Matric & HR Sec School
Matriculation/10th - undefined
SBOA Matric & HR Sec School
Some College (No Degree) - Information Technology
Valliammai Engineering College