Gopal Kumar Sharma
Jehanabad
Summary
Dedicated receptionist with strong organizational skills, ensuring efficient task management and a welcoming environment. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Detail-oriented receptionist with expertise in customer service, multi-line phone management, and appointment scheduling. Proven ability to create a welcoming environment and efficiently handle diverse administrative tasks.
Overview
6
6
years of professional experience
Work History
Receptionist
The ns recidancy
Gurgram Haryana
06.2024 - 04.2025
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed payments and updated accounts to reflect balance changes.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Greeted visitors and directed them to appropriate departments.
- Managed multi-line phone system and routed calls efficiently.
- Scheduled appointments and maintained calendars for staff members.
- Processed incoming and outgoing mail and packages daily.
- Maintained reception area cleanliness and organized office supplies.
Maintenance Technician
The ns recidancy
Gurgram Haryana
02.2022 - 08.2024
Security Guard
Trig Ditective private Ltd.
Safdarjung Hospital
09.2019 - 12.2021
- Monitored premises to ensure safety and security of all individuals present.
- Conducted regular patrols to identify any suspicious activities or safety hazards.
- Responded promptly to alarms and incidents, following established emergency procedures.
Education
10 th
Inter Collage Hulasganj Jehanabad
HulasganjSkills
- Mail management
- Customer payment processing
- Multi-line phone handling
- Appointment scheduling
- Document photocopying
- Customer relationship management
- Mail processing
- Payment processing
- Customer service
- Office organization
- Emergency response
- Security protocol adherence
- Problem solving
- Time management
- Effective communication
- Office management
- Travel planning
- Reception desk management
Timeline
Receptionist
The ns recidancy
06.2024 - 04.2025
Maintenance Technician
The ns recidancy
02.2022 - 08.2024
Security Guard
Trig Ditective private Ltd.
09.2019 - 12.2021
10 th
Inter Collage Hulasganj Jehanabad
Similar Profiles
Deirdre ReynoldsDeirdre Reynolds
EAL /SET at St. Manachan's NS / Hunt NS Mohill / Cloone NSEAL /SET at St. Manachan's NS / Hunt NS Mohill / Cloone NS
Louise WalshLouise Walsh
Mainstream Class Teacher at Little Flower NS (Ballytarsna NS)Mainstream Class Teacher at Little Flower NS (Ballytarsna NS)
Scott ThongScott Thong
Transcom Officer at SPF (NS)Transcom Officer at SPF (NS)
Aarti KumariAarti Kumari
Computer Operator/Account Assistant at Perfect Ergonomics Pvt. Ltd.Computer Operator/Account Assistant at Perfect Ergonomics Pvt. Ltd.
GAURAV KUMARGAURAV KUMAR
QA ENGINEER at Firstcry.comQA ENGINEER at Firstcry.com