Gopal Kumar Mahato
Rautahat
Summary
Hardworking restaurant manager with several years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.
Overview
8
8
years of professional experience
Work History
Restaurant Manager
IGYM Mahadeva Wellness Private Limited
Hyderabad
01.2022 - Current
- Managed daily restaurant operations to ensure smooth service and customer satisfaction.
- Collaborated with vendors to negotiate contracts and source quality products for the kitchen.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Maintained detailed records of sales transactions and daily shift reports.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Optimized profits by controlling food, beverage and labor costs.
- Created new menu items based on customer feedback and industry trends.
Branch Manager
Fit Food Hospitals Private Limited
01.2019 - 01.2023
- Supervised staff training to ensure compliance with health and safety standards.
- Coordinated inventory management to maintain adequate supplies for patient care.
- Fostered teamwork among departments to improve communication and workflow processes.
- Collaborated with stakeholders to align branch goals with organizational objectives.
- Monitored financial performance of the branch on a monthly basis.
- Created reports summarizing operational performance metrics for senior management review.
- Designed sales and service strategies to improve revenue and retention.
Restaurant Captain
Pop Tates, Yellow Banana Food Company Private Limited
01.2018 - 01.2023
- Trained and mentored junior servers on customer service standards.
- Managed reservations and coordinated seating arrangements for optimal guest experience.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Handled guest inquiries and resolved complaints to maintain satisfaction levels.
- Conducted regular inventory checks and assisted in stock management processes.
- Scheduled shifts for servers based on customer traffic patterns and forecasted needs.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Leveraged POS system to receive and take guest orders and process payment.
Education
Intermediate Certificate - H.S.E.B.
Shree Sanskrit Secondary School
Matsari, Rautahat, Nepal01.2021
10th Standard - See Board of Nepal
Shree Saraswati Higher Secondary School
Pipra Bhalohiya, Rautahat, Nepal01.2017
Skills
- Inventory management
- Vendor negotiation
- Cost control
- Menu development
- Sales reporting
- Customer relationship management
- Operational efficiency
- Problem solving
- Performance improvement
Languages
- Hindi
- Bhojpuri
- English
- Nepali
Personal Information
- Father's Name: Dinesh Mahato
- Date of Birth: 01/01/99
- Gender: Male
- Nationality: Nepali
- Driving License: Available
- Marital Status: Unmarried
- Religion: Hindu
Timeline
Restaurant Manager
IGYM Mahadeva Wellness Private Limited
01.2022 - Current
Branch Manager
Fit Food Hospitals Private Limited
01.2019 - 01.2023
Restaurant Captain
Pop Tates, Yellow Banana Food Company Private Limited
01.2018 - 01.2023
Intermediate Certificate - H.S.E.B.
Shree Sanskrit Secondary School
10th Standard - See Board of Nepal
Shree Saraswati Higher Secondary School