Gopesh Dubey

• Result Areas:.
• Subject Matter Expert and Advisor on regulatory compliance IT solutions entailing implementations across APAC.
• Working directly with product owners and stakeholders to elicit their feedback on customer satisfaction items.
• Analyzing existing customer satisfaction functionality requests for providing business-value based recommendations to Product Owners.
• Facilitating requirement JADs, root cause analysis and other requirements workshops.
• Conducting requirements training sessions and developing best practices for product delivery.
• Partnering with Development Leads to identify opportunities for better collaboration and process improvements.
• Leading a team of 3 Junior Business Analysts; promoting a strong culture of standard Business Analysis processes as part of global standards Accomplishments:.
• Single point of contact between Project Management and IT groups from solution planning, sizing, to fulfillment.
• Implemented third party solutions which enabled a near real-time order-based surveillance that highlighted potential intentions of market abuse activity.
• Established large, high-performance IT teams to support IT regional operations; utilized local resources and established cost savings worth 30%.
• Captured 60% in cost savings through a virtualization project that substantially reduced the carbon footprint from over 15 servers to less than 5 servers supporting the entire Asia Pacific region.

Ø Working for US insurance business as a business analyst and tester

Ø Interpret data, analyze results using analytics, research methodologies, and statistical techniques

Ø Develop and implement data analyses, leverage data collection systems and other strategies that optimize statistical efficiency and quality

Ø Analyzed user requirements, performed impact analysis and generated system requirements documents.

Ø Supervised quality and completeness of System Use Cases/ BRDs.

Ø Collaborated with the project team in solution development and implementation; presented the business solution to the client.

Ø Actively participated in data modeling and business modeling Accomplishments.

Ø Act as a liaison between staff and management, analyzing and interpreting data involving company procedures, policies, and workflows

Ø Prepare, analyze, and summarize various weekly, monthly, and periodic operational results for use by various key stakeholders, creating reports, specifications, instructions, and flowcharts

Ø Conduct full lifecycle of analytics projects, including pulling, manipulating, and exporting data from project requirements documentation to design and execution

Ø Evaluate key performance indicators, provide ongoing reports, and recommend business plan updates

Ø Work with Testing team to create system test plans

Ø Create and execute the test cases.

Ø Creating BRD

Ø Model Testing

Ø Manual Testing

Ø Review system cases prepared by Testing team

Ø Provide requirements clarifications when required by Testing Team.

Ø Setting quality standards for operational areas and conducting internal audits

Ø Removing unnecessary procedures in the process for efficient functioning

Ø Managing work schedule and leaves

Ø Initiatives and special projects as per business need.

Ø Identify Non-value add

Ø Root cause problem solving

Ø Monthly and quarterly reporting support to business; preparing executive reports showing the performance of the business unit against the goals

Ø Highlighting the performance and the lack of performance of the various metrics / goals of the team and business unit during the monthly & quarterly review

Ø Overseeing the accurate and timely completion of the daily / weekly / monthly reports

Ø Ensuring quality reporting and work with the Operations Manager to build a highly effective measurement and reward systems based on data

Ø Generate dashboard and scorecards for review

• Key Result Areas:.
• Managed project activities such as requirement gathering, analysis and documentation.
• Prepared test plans for the testing team and performed user acceptance testing in the final project Accomplishment:.
• Successfully implemented cutting-edge IT and Voice infrastructure for new building facilities for the Mumbai regional office.