Dynamic and detail-oriented Loss Prevention and Risk Management professional with over 9 years of experience in retail operations, specializing in investigation handling, inventory control, risk analytics, fraud detection, and audit process compliance. Proven track record in identifying operational gaps, implementing robust control measures, and reducing shrink through data-driven risk assessments and actionable insights. Adept at conducting end-to-end audits, enhancing control effectiveness, and preparing analytical reports to support strategic decisions. Strong collaborator with cross-functional teams to drive compliance, ensure asset protection, and uphold operational integrity
Overview
9
9
years of professional experience
Work History
Loss Prevention Manager
Reliance Retail
Bangalore
02.2019 - Current
Led end-to-end investigations related to operational discrepancies, theft cases, and policy breaches across multiple retail locations, ensuring timely resolution and root cause analysis.
Executed detailed inventory audits and stock variance analysis to identify shrinkage patterns and implement corrective actions, resulting in improved stock accuracy and reduced losses.
Analyzed audit data using advanced techniques to detect anomalies, develop preventive controls, and strengthen internal audit mechanisms for long-term loss prevention
Conducted process audits to evaluate control effectiveness across critical business functions, ensuring compliance with SOPs and enhancing overall process integrity
Conducted regular audits of merchandise stock levels and monitored cash handling practices.
Analyzed sales data trends to identify possible fraudulent transactions or discrepancies in inventory levels.
Proactively identified and prevented fraudulent activities through fraud detection frameworks, surveillance review, and staff behavior analysis, significantly reducing loss incidents
Utilized risk analytics and reporting tools to monitor exception trends, generate actionable insights, and support data-driven decision-making for business risk mitigation.
Utilized computer databases to track information related to thefts, investigations, arrests.
Created reports summarizing losses due to theft or fraud for upper management review.
Investigated and documented thefts and suspicious activity to improve issue prevention.
Completed incident reports and activity logs for accurate, current records.
Monitored surveillance cameras and alarm systems to detect suspicious activity.
Implemented and maintained loss prevention programs in close collaboration with store management.
Worked with clients and risk management specialists to provide meaningful solutions that met client needs.
Utilized various software and tools to streamline processes and optimize performance.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Senior Inventory Controller
Hamleys, Reliance Brand LTD
Bangalore, PMC, Mahdevpura
04.2017 - 01.2019
Completed daily cycle counts to maintain accuracy of records.
Completed physical inventory counts each month.
Kept documentation and records accurate and up to date with latest data to prevent errors in processing or delivery.
Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.