GOPI KRISHNA
Hyderabad,TG
Summary
Over 10 plus Years of Experience in Investment Bank spread across Capital Market, Middle office, International Payments, Financial Operation, Team management & Vendor Management
Overview
11
11
years of professional experience
39
39
years of post-secondary education
Work History
Team Leader
State Street HCL
01.2020 - Current
- Managing a pilot batch of 10 FTEs in an expanding team of Screening from 10 to 35 FTEs
- Oversee the transition of the roles from State Street to HCL
- Single point of contact for escalations arising and conducting RCA
- Enriching the faxes correctly in order to book the trades as appropriate
- To liaise with internal and external counterparts (Onshore & Offshore) to ensure that all the concerns raised and addressed within agreed timelines.
- Conduct daily huddles and weekly team meetings, one to one meetings
- Handling Client queries related to bookings, and giving information to respective teams in order to give the delightful services to clients
- Work closely with the Team Members to ensure that the employee engagement is efficient and in managing process coverage
- Address any issues raised by the team members
- Liaise with the SS support teams
- Conduct appraisals for the team Members and review the appraisals done by the team members
Senior Analyst - Investment Banking
Wipro Limted
Hyderabad, Telangana
09.2018 - 01.2020
- Booking of trades,sending trade confirmations based on the trade information received from the client, Front Desk, Traders
- Handling Escalations from Clients
- Handling Client queries related to bookings, settlement issues, confirmations and exceptions
- Preparing SOD and EOD reports and disseminating to appropriate demographic entities
- Escalating the aged trades to Sales / Middle Office as per escalation procedure
- Handling the Team in the absence of Team leader
Process Specialist
Cognizant Technology solutions
Hyderabad, Telangana
12.2013 - 09.2018
- Dealing with settlements of FX Cash / FX Options/ Money Market.
- Close interaction with the Compliance team so as to check on the risk factors like Third party payments etc.
- Settlement of FX Trades (Cash/NDF/DVP) products like Spot, Forward and Swaps on maturity date.
- Coordinating with clients, front office, middle office and internal departments
- Making payments and sending all kinds of swift required for FX
- Handled clients from APAC, EMEA and North American regions
- Efficiently managed the global foreign exchange business (Operations) entailing payments, processing of MT 103 / MT202 / COVER SWIFT messages of the branch, verification and release of payments, transfer of funds to Nostro accounts, Sending Standard Settlement Instructions (SSI’s) to Correspondent Banks
- Cognizant recognized my outstanding services and awarded me several times with SPOT awards (for resolving the issues effectively and efficiently) and Opel award (for outstanding contribution to the process)
Customer Service Officer
ICICI BANK
Hyderabad, Telangana
01.2011 - 09.2013
- Placing buy and sell orders in the stock exchange on behalf of the customers .
- Respond to customers queries in equity, intraday trading
- Provide details about their portfolio management
- Provide details about their portfolio management
- Train new joiners and help the team in resolving critical issues.
Education
M.B.A -
P. Indra Reddy Memorial Engg. College
B.Com - undefined
Jagruti Degree College
Intermediate - CEC
Avanthi Junior College
SSC - undefined
St. Domnic’s High School
Skills
Capital Markets
IB Operations
Expert in settling Foreign payments
Problem solving & Analytical Mind
Effective Communicator
Change Management
Timeline
Team Leader
State Street HCL
01.2020 - Current
Senior Analyst - Investment Banking
Wipro Limted
09.2018 - 01.2020
Process Specialist
Cognizant Technology solutions
12.2013 - 09.2018
Customer Service Officer
ICICI BANK
01.2011 - 09.2013
M.B.A -
P. Indra Reddy Memorial Engg. College
B.Com - undefined
Jagruti Degree College
Intermediate - CEC
Avanthi Junior College
SSC - undefined
St. Domnic’s High School