Gopi Mani
Supervisor
Chennai
Summary
Precise, efficient medical billing professional with over 9 years of experience in outpatient and physician medical billing. Specialize in Insurance Verification / Benefits & Authorization and Account Receivable. Additional expertise in quality control, reimbursements, and implementing improved processes to enhance accuracy of business. Works effectively with cross-functional teams in ensuring operational and service excellence.
Eager to gain more insights into the field of Account Receivable.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Supervisor of Operations
AGS Health
05.2023 - Current
- Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
- Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
Team Leader
AGS Health
11.2020 - 04.2023
- Developed team members skills through targeted coaching sessions, resulting in improved individual performance.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
Client Specialist to Group Coordinator
SCIO Management Solutions
06.2015 - 11.2020
- Initially Learned all the basic of Insurance verification / Benefits & Authorization. Later had plenty of Involvement worked on Account receivable too.
- Reviewed daily requirements and forecasts and delegated work for optimal coverage.
- Trained and supervised event staff to complete tasks on time.
- Championed a culture of continuous improvement within the group, inspiring team members to seek opportunities for growth and development.
Education
Bachelor of Computer Science - Computer Science
Dhanalakshmi Srinivasan College of Engg., & Tech.,
Chennai, India 04.2001 -
High School Diploma -
Besant Theosophical Higher Secondary School
Chennai, India 04.2001 -
Skills
Staff Evaluation
Recruitment and hiring
Performance Management
Report Preparation
Strategic Planning
Multitasking
Attention to Detail
Relationship Building
Microsoft Office
Timeline
Supervisor of Operations
AGS Health
05.2023 - Current
Team Leader
AGS Health
11.2020 - 04.2023
Client Specialist to Group Coordinator
SCIO Management Solutions
06.2015 - 11.2020
Bachelor of Computer Science - Computer Science
Dhanalakshmi Srinivasan College of Engg., & Tech.,
04.2001 -
High School Diploma -
Besant Theosophical Higher Secondary School
04.2001 -
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