Gopi Nandhan

• Adaptable and proficient in learning new concepts quickly and efficiently.
• Developed strong communication and organizational skills through working on group projects.
• Paid attention to detail while completing assignments.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked flexible hours across night, weekend and holiday shifts.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

* Linux server support, Troubleshooting, Sales and billing.

* Communicating with customers via online chat, providing excellent customer service along with selling services and memberships.

*Served as point of escalation for complex customer issues, capturing timely resolutions to drive client retention.

*Troubleshooting server and website issues regarding Word Press and other CMS