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Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Gopi chand Vighrahala

Gopi chand Vighrahala

Site Reliability Engineer
Hyderabad

Work Preference

Desired Job Title

Site Reliability EngineerSite Reliability EngineerDevOps EngineerCloud EngineerSystem Administrator

Work Type

Full Time

Location Preference

RemoteHybridOn-Site

Important To Me

Work-life balanceCareer advancementFlexible work hoursHealthcare benefitsTeam Building / Company Retreats

Summary

  • 9+ years of IT industry experience, including 5+ years as a DevOps Engineer with strong expertise in Cloud, CI/CD automation, and infrastructure management.
  • Skilled in Software Configuration Management (SCM), Build & Release Management, and end-to-end automation of CI/CD pipelines.
  • Hands-on experience with DevOps tools: GitHub, Bitbucket, Maven, Jenkins, Nexus, SonarQube, Artifactory, Docker, and Kubernetes.
  • Proficient in AWS cloud services (EC2, VPC, S3, EBS, Security Groups, Auto Scaling, Load Balancers, Route 53) for building secure and scalable infrastructures.
  • Strong expertise in Jenkins administration: job creation, plugin management, role assignments, scheduling builds, and master/slave configurations.
  • Experienced in containerization with Docker: creating custom images, managing containers, and orchestrating with Kubernetes.
  • Proficient in automation with Shell scripting and Ansible playbooks, reducing manual tasks and streamlining deployments.
  • Expertise in deployment strategies including rolling updates, blue-green deployments, and canary releases.
  • Collaborated with cross-functional development teams to enable daily CI/CD pipelines and support agile delivery cycles.
  • Experienced in monitoring and troubleshooting build and deployment failures, ensuring production stability and fast resolution.
  • Experience in migrating workloads to AWS, optimizing cost, and ensuring multi-AZ availability.
  • Implemented automated backup strategies and environment provisioning to support business continuity.
  • DevOps best practices.
  • Recognized for problem-solving ability, process automation mindset, and driving reliability improvements across large-scale environments.
  • Continuously improving DevOps ecosystems by adopting new tools, best practices, and cloud-native solutions to enhance operational efficiency.

Overview

10
10
years of professional experience
2
2
Certifications

Work History

Site Reliability Engineer

LivePerson
08.2024 - Current
  • Administered and optimized multi-AZ Kubernetes clusters, ensuring high availability, performance, and security.
  • Automated large-scale deployments with Helm and ArgoCD, improving scalability and reducing manual effort by 40%.
  • Defined multi-tenant namespace strategies, RBAC policies, and Pod Security Standards for secure operations.
  • Managed Kubernetes clusters using Rancher, simplifying administration and enhancing cluster governance.
  • Troubleshot application deployment issues in Kubernetes by analyzing logs, fixing misconfigurations, and ensuring smooth rollouts.
  • Managed Jenkins patching, plugin upgrades, and job configurations, ensuring pipeline stability and minimizing downtime.
  • Automated deployments via ArgoCD with blue-green and canary strategies, reducing release downtime and deployment risks.
  • Optimized AWS storage costs with S3 lifecycle policies, Glacier archival, and cross-region replication, reducing expenses by 25%.
  • Instituted cloud cost governance policies (right-sizing, lifecycle policies, reserved instances), cutting overall infrastructure spending while maintaining scalability.
  • Set up AWS CloudWatch dashboards and alarms, improving monitoring of EC2, RDS, and application-level metrics.
  • Automated incident detection and response using Prometheus, Grafana, and Alertmanager, reducing MTTR by 35%.
  • Built observability pipelines with CloudWatch Exporter for SNS-based autoscaling.
  • Troubleshot application failures by analyzing logs in ELK (Elasticsearch, Logstash, Kibana), enabling faster root-cause analysis.
  • Enforced secrets management policies using Argo Vault and Kubernetes Secrets, ensuring secure handling of sensitive data.
  • Partnered with development teams to embed “observability-first” design practices, ensuring all new services shipped with proper monitoring, logging, and tracing in place.


Site Reliability Engineer

Phenom people Pvt Ltd
03.2021 - 07.2024
  • Managed multi-node Kubernetes clusters, creating isolated namespaces for dev, QA, and production environments.
  • Migrated Java and Python applications from Docker to Kubernetes using Helm charts, improving deployment consistency and reducing manual intervention by 30%.
  • Designed and integrated end-to-end CI/CD pipelines with Jenkins, Bitbucket, Docker, and Kubernetes, accelerating release cycles and ensuring faster feature delivery.
  • Configured Jenkins servers and nodes for build & release teams, enabling automated daily deployments and reducing build failures.
  • Implemented blue-green, canary, and rolling update strategies in Kubernetes, minimizing downtime during releases and ensuring smooth production rollouts.
  • Standardized Helm values and deployment pipelines with ArgoCD, achieving zero-downtime deployments.
  • Set up monitoring and alerting for Kubernetes clusters using Prometheus, Grafana, and Loki, reducing mean time to resolution (MTTR) by 35%.
  • Built Grafana dashboards for AWS services (EMR, ALB, EC2, billing), improving visibility and cost tracking for stakeholders.
  • Configured CloudWatch alarms integrated with Slack via SNS + Lambda, enabling real-time incident notifications and faster responses.
  • Configured and managed Redis clusters to improve service response times, reducing latency by 20% for high-traffic applications.
  • Tuned Kubernetes resource allocation and autoscaling, improving system utilization efficiency.
  • Designed and managed IAM roles and groups for fine-grained access control across AWS environments, improving compliance and security posture.
  • Partnered closely with development and build/release teams to troubleshoot deployment issues, improving release stability by 25%.
  • Reduced operational toil by automating repetitive tasks (infrastructure provisioning, monitoring alerts, and routine deployments), freeing up 30% of engineering time for innovation and reliability improvements.
  • Championed SRE best practices such as automation-first culture, post-incident reviews, and error budgeting, driving platform reliability improvements.

DevOps Engineer

E-Pay Solutions Ind Pvt Ltd
12.2018 - 03.2021
  • Implemented branching, tagging, and merging strategies in Git to streamline release management across multiple environments.
  • Designed and managed Jenkins CI/CD pipelines for automated builds, testing, and deployments workflows
  • Configured Jenkins with plugins, master/slave nodes, and build notifications for scalable CI/CD operations.
  • Coordinated with developers to enforce branching, labeling, and naming conventions, ensuring consistency across teams.
  • Installation, Configuration and management in Ansible Centralized server and creating the playbooks to support various middleware application servers.
  • Authored and maintained Ansible playbooks and roles for configuration management and deployment automation.
  • Automated AWS deployments with Ansible and Shell scripts, reducing provisioning time significantly.
  • Managed server configuration and patching with Ansible, standardizing environments across dev, QA, and prod
  • Creating custom Docker images using Docker file for easier replication of DEV, QA, UAT and production Environments
  • Successfully set up Dev & Test environments on Docker enabling faster developer onboarding.
  • Provisioned and managed AWS S3 buckets with lifecycle policies, optimizing storage costs and access management.
  • Designed and implemented IAM roles and policies to enforce least-privilege access.


Cloud Engineer

Centaurus Technology Partners
06.2016 - 09.2018
  • Collaborated with multiple clients to design and scale AWS infrastructure and application deployments, ensuring elasticity, scalability, and cost optimization.
  • Recommended cloud architecture best practices to balance performance, availability, and cost-efficiency.
  • Provisioned and managed EC2 instances, AMIs, snapshots, and EBS volumes, enabling cross-region availability.
  • Created and managed S3 buckets with access policies, supporting both storage needs and static content hosting.
  • Implemented VPC architectures with public/private subnets, NAT gateways, and bastion hosts for secure communication.
  • Configured Route 53 DNS and load balancing with ELB/ALB for high-traffic applications.
  • Applied Auto Scaling policies to ensure fault tolerance and high availability.
  • Automated provisioning, backups, and routine tasks using Shell scripts and AWS CLI.
  • Managed AWS AMI lifecycle, updating base images and distributing them across environments.
  • Enforced network security using IAM roles, Security Groups, Network ACLs, and Internet Gateways.
  • Migrated legacy applications and data from VMware to AWS using AWS Import/Export, improving scalability and reducing on-premises dependencies.
  • Produced weekly/monthly usage and billing reports to provide cost visibility and optimization insights to clients.
  • Supported applications on Linux servers, performing system health checks, server automation, and web/app server installations.
  • Provided direct client support for infrastructure operations, improving issue resolution and customer satisfaction.
  • Optimized AWS costs by identifying underutilized resources and applying Reserved Instances, lifecycle policies, and right-sizing, reducing spend by 20%.

System Administrator

Velocity Infotech
08.2015 - 05.2016
  • Installed, configured, and maintained Red Hat Linux servers on VMware and physical hardware, ensuring stable and secure operations.
  • Collaborated with the storage team to provision and integrate SAN LUNs into ESX servers, improving storage availability.
  • Administered file systems using LVM and VXVM, enabling efficient disk management and scalability.
  • Automated recurring tasks (backups, health checks, cleanup jobs) using Cron and AT schedulers, reducing manual workload.
  • Diagnosed and resolved Linux server issues related to boot time, system crashes, and performance degradation, improving uptime.
  • Monitored infrastructure health and mission-critical applications using Splunk, enabling proactive issue detection.
  • Automated patch management and package updates with YUM and RPM, ensuring servers remained compliant and secure.
  • Maintained server compliance by applying regular patch updates, strengthening system security and stability.
  • Conducted performance tuning by monitoring CPU, memory, I/O bottlenecks with tools like top, vmstat, iostat, and sar.

Education

Master of Science - Computer Science

Texas A&M University
Kingsville, TX
12.2015

B.Tech -

ACE Engineering College
Hyderabad, India
05.2013

Skills

Maven

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Certification

AWS Certified Solution Architect – Associate

Work Availability

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Timeline

Site Reliability Engineer

LivePerson
08.2024 - Current

Site Reliability Engineer

Phenom people Pvt Ltd
03.2021 - 07.2024

DevOps Engineer

E-Pay Solutions Ind Pvt Ltd
12.2018 - 03.2021

Cloud Engineer

Centaurus Technology Partners
06.2016 - 09.2018

System Administrator

Velocity Infotech
08.2015 - 05.2016

Master of Science - Computer Science

Texas A&M University

B.Tech -

ACE Engineering College

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Gopi chand VighrahalaSite Reliability Engineer