Compassionate Client Representative with 4 years 9 Months of experience in Financial Services. Skilled at managing multiple cases with great attention to detail and knowledge of local resources.Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Client Representative | Hedge Funds
BNY Mellon
Chennai
04.2022 - 07.2023
Prepare Cash/Position/Market Value Reconciliations and resolving breaks. Notify Clients/CSMs of valid breaks. If break are due to an erroneous or missing transaction in Accounting system, then make necessary adjustments.
Effective communication with clients on daily reporting of Estimates/NAVs/Query resolutions.
Consistently evaluate the documented procedures to ensure they are complete, accurate and up to date.
Providing support in Audits for funds in the preparation on financial statements. Complete audit reviews and ensure identified issues are documented and tracked to closure.
Support operations on projects related to Automations/Work migrations/Conversions etc.
Coordinating with Internal/External Stake holders such as Securities/Trades and Pricing Team, Reporting Team, Investor Services team, Auditors, Client Service Managers and Clients.
Working closely with your clients to resolve queries and with the new business team and clients through the on-boarding process.
Ensuring all schedule work is completed by agreed deadlines, checklists are signed, producing ad hoc reports for clients and performing quality assurance checks on information received internally from other supporting functions.
Developing thorough knowledge of his/her client base, prospectus, documentation, etc., creating, maintaining and updating procedures for the funds ensuring to comply with all controls and procedures outlined in the procedures manual and general company policies.
Senior Analyst | Security Valuation
State Street Hcl Services
Vijayawada
09.2018 - 01.2022
As a financial analyst handling Middle office operations, my role involves overseeing and ensuring smooth flow of pricing the securities which are traded in various exchanges.
Supporting in pricing products like equities and fixed incomes. Working on Enterprise based applications OSA(Open System Accounting), EPW (Enterprise Pricing Web), RKS (Record Keeping System) and MCH (Multi Currency Horizon).
Identifying different corporate actions and calculating prices according to those events. Handling client related queries on daily as part of pricing. Updating daily metrics and KPI for review the performance.
Supporting clients on different regions like APAC, EURO, MENA and US. Working of hourly cut off to performing the securities valuations tasks to meet client SLAs.
Working with pricing vendors like IDC, JP Morgan and Bloomberg on pricing research and providing the client support.
Good experience in handling vendor or Client related queries via E-mail.
Having good knowledge on Microsoft Outlook to respond query mails as part of Month end pricing activities and Recon breaks.
Associate, AML/Prevention/KYC Representative at BNY Mellon (Bank of New York Mellon)Associate, AML/Prevention/KYC Representative at BNY Mellon (Bank of New York Mellon)