GOPIKRISHNA S
Madurai
Summary
Dedicated and disciplined professional with 5 years of experience in billing, accounts, data management, and customer service. I am seeking a service Coordinator or administrative role where I can leverage my expertise in operations efficiency, customer satisfaction, and data accuracy to contribute to the organization’s growth and success
Overview
5
5
years of professional experience
1
1
Certification
Work History
Account and Office Administrator
VIJAY GAS INDANE DISTRIBUTOR
MADURAI
07.2019 - 11.2024
- Data Management and Compliance: Managed financial and customer data using ERP and SDMS systems, ensuring accuracy, accessibility, and adherence to KYC regulations.
- Billing and Financial Reporting: Oversaw invoicing, reconciliations, and financial reporting, ensuring precise billing processes and compliance with industry standards.
- Proficiency in Tally and Excel: Utilized Tally and Excel for financial analysis, data entry, and reporting, streamlining operations, and ensuring accuracy in daily administrative tasks.
- Managing customer data, maintaining cash vouchers, and handling accounting and customer relationship management (CRM) are essential aspects of running a business effectively.
Education
Bachelor of Arts - B.COM COMPUTER APPLICATON
SOURASHTRA COLLEGE
MADURAI06-2019
Skills
- Microsoft Office, Power BI, TALLY
- Excellent customer service
- Communication skills
- Ticket management
- Adaptability and flexibility
- Live chat support
- Help desk support
- CRM software
Certification
- Tally ERP
- My SQL
Languages
- TAMIL,Advanced
- ENGLISH,
Affiliations
- FITNESS
- STORY WRITING
Timeline
Account and Office Administrator
VIJAY GAS INDANE DISTRIBUTOR
07.2019 - 11.2024
Bachelor of Arts - B.COM COMPUTER APPLICATON
SOURASHTRA COLLEGE
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