Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Meeting diversified people from different cultures and background.
Timeline
AccountManager
Gopi Krishna Syla

Gopi Krishna Syla

Devops Engineer
BENGALURU

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Excellent reputation for resolving problems and improving customer satisfaction. Accustomed to working with cross-cultural, global teams. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience
6
6
years of post-secondary education
3
3
Certificates

Work History

Senior DevOps Engineer

JP Morgan Chase and Co.
Bangalore
06.2016 - Current
  • Managed MAC and Linux assets and integrated multiple resources into solutions appropriate for company projects.
  • Mentored DevOps engineer interns on proper engineering methods.
  • Provided engineering support from code delivery until production deployment of applications.
  • Implemented deployment strategies using container orchestration tools such as Kubernetes.
  • Maintained metrics visibility using Prometheus and Grafana to create useful dashboards and monitoring alerts.
  • Created proofs of concept for innovative new solutions such as ANKAA project for MAC/iOS infrastructure.
  • Developed continuous improvements and implemented solutions to existing infrastructure, tools and processes.
  • Estimated work hours and tracked progress using Scrum methodology.
  • Fine tuned RAM and CPU requirements of our systems to boost performance by analyzing Errors/warning in console log.
  • Rapidly prototyped new data processing capabilities to confirm integration feasibility into existing systems.
  • Corrected, modified and upgraded Jenkins software to improve performance.
  • Coordinated deployments of new software releases, feature updates and break-fixes.


Technical Support Engineer

Tech Mahindra
Pune
12.2008 - 06.2016
  • Served as primary point of contact for support relating to owned solutions and products.
  • Analyzed issues to identify troubleshooting methods needed for quick remediation.
  • Worked directly with clients in rollout and post-rollout stages to train and support new applications and systems.
  • Communicated with stakeholders to share critical technical information and deliver project updates.
  • Performed root cause analysis of reported issues to enact corrections.
  • Suggested software modifications to reduce lag time and improve overall speed in the telecom billing system.
  • Traveled with senior business analysts to client locations to respond to specific technical questions.
  • Designed tailored engineering solutions for customers based upon key requirements such as to reduce cost and improve the time to market.

Software Engineer

Wipro Technologies.
Bangalore
09.2006 - 09.2008
  • Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
  • Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
  • Designed enhancements and updates for subsystems of end-user applications software running on local, networked and Internet-based platforms.


Junior Software Engineer

Ocwen Financial Solutions
Bangalore
06.2004 - 09.2006
  • Collaborated with team to analyze system solutions based on client requirements.
  • Manipulated and implemented object-oriented programming models.
  • Collaborated with senior software staff to produce new software solutions.
  • Presented task length estimates to seniors and successfully delivered product within time window.
  • Analyzed code defects and failures and presented code refactors and design fixes.
  • Evaluated project requirements and specifications and developed software applications that surpassed client expectations.
  • Employed debugging tools to promptly correct code issues.

Education

Master of Computer Applications - Computer And Information Sciences

Andhra University
Vishakapatnam
06.2000 - 05.2003

Bachelor of Science - Maths, Physics And Computers

Andhra University
Vishakapatnam
06.1997 - 05.2000

Skills

Solutions deployment

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Accomplishments

  • Collaborated with team of 20 in the development of node-pool strategy for iOS builds.
  • Automated alerts when build nodes run out of disk-space or memory consumption reaches above 90%.
  • Worked from several of onsite locations that include Boston (USA), Bonn (Germany), Munich (Germany) and Dublin (Ireland).
  • ‘Pat on the back’ award for showing enthusiasm & pro-active spirit in BT Germany Project.
  • Received ‘Pat on the back’ award for delighting the customer with work at EIRCOM, Ireland.
  • Received several complimentary/appreciation emails for my commitment at work.

Certification

Certified Kubernetes Administrator-CKA

Meeting diversified people from different cultures and background.

Like to meet people from different nations and states. Like to know the different perspective from other cultures. 

Timeline

Certified Kubernetes Administrator-CKA

10-2022

AWS Certified Developer – Associate

10-2021

AWS Certified Solutions Architect - Associate

09-2021

Senior DevOps Engineer

JP Morgan Chase and Co.
06.2016 - Current

Technical Support Engineer

Tech Mahindra
12.2008 - 06.2016

Software Engineer

Wipro Technologies.
09.2006 - 09.2008

Junior Software Engineer

Ocwen Financial Solutions
06.2004 - 09.2006

Master of Computer Applications - Computer And Information Sciences

Andhra University
06.2000 - 05.2003

Bachelor of Science - Maths, Physics And Computers

Andhra University
06.1997 - 05.2000

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Gopi Krishna SylaDevops Engineer