Overview
Work History
Education
Skills
Timeline
Generic

Gopinath C

General Manager - Ultrasound Service Sales
Bangalore

Overview

30
30
years of professional experience
4
4
years of post-secondary education

Work History

General Manager - Ultrasound Service Sales

Wipro GE Healthcare Pvt Ltd
Bangalore
07.2007 - Current
  • Actively manage and develop all levels of staff both direct and indirect reports, and support the company’s talent development and management approaches
  • Set up the company's overall strategy and take the full responsibility for P&L and business performance
  • Communicate with passion to engage senior management to develop new products, services, and solutions to maximize GE Healthcare resulted in 25M business
  • Contributed to 1000 Crores success in 2021.
  • Customers and dealers' relationship management
  • Ensure the analysis, development, and communication of key market and customer trends
  • In coordination with stakeholders, develop and implement an integrated business plan for hospitals that includes key strategies, tactics, financial objectives, budgets, channel structure, resource deployment, etc. Analyze financial and operating performance against plan and take corrective actions as necessary
  • Prepared annual budgets (Long term strategy and S2) with controls to prevent overages.
  • Drove year-over-year business with 20% growth while leading operations, strategic vision and long-term planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
  • Reduced costs, managed inventory and performed risk analysis to improve overall profitability.
  • Introduced new initiatives, global best practices sharing for growing the service business.
  • Assessed reports to evaluate Region & Channel performance, develop targeted improvements and implement changes.
  • Performed statistical analyses of Capture rate trend to gather data for operational and team to reach the targets.
  • Experimented with disruptive techniques to ensure opportunities are not missed.
  • Genworks- extended arm of GEHC for Tier2 & Tier3 cities supported them for 25% growth YoY.
  • Max Aggression Strategy Channel Partner Coverage plan – Dedicated Ultrasound Specialist in identified potential Dealer location – Generated incremental revenue & margins from sleeping IB.
  • Promoted continuing Education business opportunities for Service sales team to bolster skills and value add value to customers.

Sales Manager - Ultrasound

Wipro GE Healthcare Pvt Ltd
Chennai
03.2004 - 06.2007
  • Conducted team meetings to reinforce goals and objectives and set clear organizational expectations.
  • Evaluated performance against goals and implemented appropriate development plans.
  • Coached and counseled sales and channel team assisting with individual selling efforts and helping sales engineers, DSE's reach targets.
  • Targeted and prospected for new business through individual creativity and innovation.
  • Resolved customer issues quickly to close deals and boost customer satisfaction.
  • Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
  • Tracked funnel data, won vs. lost opportunities and lead response times with teams & managers.
  • Commercial intensity and excellent KOL Management and Creating district level KOL's, Established and cultivated solid business relationships with new or existing customers.
  • Created brand value for premium segment market in TN, Met with customers , delivering presentations and educating on Voluson premium segment product and service features and offerings.
  • Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.

Sales Manager

Wipro GE Healthcare Pvt Ltd
Lucknow
01.2002 - 03.2004
  • Promoted as Ultrasound Sales Head for UP region
  • Identify new areas of commercial growth for the existing products and make recommendations for future product development
  • Work closely with our Channel network to maintain sales targets in their geographies and ensure closure of sales opportunities
  • Competencies in building change management.
  • Develop and coach team members into effective business leaders
  • Work closely with the product, application and technical teams to address customer inquiries for productive outcomes.
  • Devise solutions set across teams (primarily OTR, Finance and Marketing Communications) for effective customer service.
  • Analyze the key metrics surrounding progression of sales opportunities and be prepared to make recommendations to optimize the sales cycle and product positioning
  • Created brand value for Voluson in UP
  • Managing KOL & ensure highest level of customer satisfaction.
  • Grew the business 35% in 2004
  • Reduced AR/PD by 30%Established and cultivated solid business relationships with new or existing customers.

Product Specialist - Ultrasound

Wipro GE Healthcare Pvt Ltd
Bangalore
02.2000 - 12.2002
  • Responsible for selling color doppler system in Karnataka
  • Established brand for Logiq 400/500 & Vivid series color doppler segment and to showcase functionality.
  • Liaised between customers and HQ for establishing color doppler segment.
  • Followed up with customers to verify optimal customer satisfaction following support engagement from apps team and problem resolution.
  • Six Sigma Certification - GB certified Assisted with demonstrations
  • Helped streamline channel business and support action consistency.

Senior Sales Engineer

Larsen & Toubro Ltd
Kolkatta
01.1996 - 01.2000
  • Led the complete portfolio of US & PMS system for West Bengal & Bihar
  • Framework to improve market share in Bihar, mastered company product line.
  • Collaborated with sales and Channel to meet and exceed revenue targets.
  • Built relationships through KOL for service delivery and maintained productive networks to support business development.
  • Facilitated CME and technical sessions with team members, customers and channel teams.

Sales Engineer

ATL India Ltd
Kolkatta
07.1993 - 06.1996
  • Responsible for selling Ultrasound system is East part of India
  • Gained customer acceptance by demonstrating the range of products.
  • Provided sales forecasts for product sales opportunities within assigned territory.
  • Analyzed market trends, competitor performance and product strengths.
  • Liaised with assigned accounts to foster relationship development.

Education

Bachelor of Engineering - Electronics And Communication Engineering

University of Madras
Salem
04.1987 - 09.1991

Skills

Business growth, Channel Operation, Conceptualizing and Executing strategy ,Customer relations, People & operational excellence

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Timeline

General Manager - Ultrasound Service Sales

Wipro GE Healthcare Pvt Ltd
07.2007 - Current

Sales Manager - Ultrasound

Wipro GE Healthcare Pvt Ltd
03.2004 - 06.2007

Sales Manager

Wipro GE Healthcare Pvt Ltd
01.2002 - 03.2004

Product Specialist - Ultrasound

Wipro GE Healthcare Pvt Ltd
02.2000 - 12.2002

Senior Sales Engineer

Larsen & Toubro Ltd
01.1996 - 01.2000

Sales Engineer

ATL India Ltd
07.1993 - 06.1996

Bachelor of Engineering - Electronics And Communication Engineering

University of Madras
04.1987 - 09.1991

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Gopinath CGeneral Manager - Ultrasound Service Sales