As a Product Manager, orchestrated successful launch of B2B product that enables and enhances Retailer - Supplier collaboration
The three key business process enhancers being Collaborate - Align - Profit
Presented product demonstrations during pre-sales cycle
Conducted POCs & workshops for retailers across APAC, NA & EMEA that led to 1.2 million ACV
Digitization of Vendor Management & Catalog Management for a grocery retailer in Southeast Asia which reduced onboarding time by 60%
Managed end to end Order to Pay life cycle implementation & enhanced the existing Promotions & Rebates process
Collaborated internally with UX, Engineering, Solution Engineering, QA, Sales, Professional Services teams to build and enhance solutions based on Agile methodology during every 2-week sprints
Directed the standardization of key workflows and features based on user feedback and market research, leading to 30% faster go-live
Created Business Requirements, Functional specifications, KPIs, business cases for different implementation options aligned with go-to-market strategy
Impact: Rebates revenue lift by ~ USD 1 Million for a convenience stores retailer in US
Reduced PO cycle processing time by 55% with collaborative features for the retailers onboarded on the platform
EUR 500k savings in manpower time through process automation for a Swedish Pharmacy
10 Key Insights for a convenience store retailer in United States on Sales and Inventory
Analyzed real-time customer data to identify business opportunities and threats, resulting successful conversion of proof-of-concept projects for existing customers which led to an increase of annual SaaS contract value by 10%.
Associate Domain Consultant
Analytics Quotient (Acquired by Kantar)
04.2018 - 12.2019
Conducted comprehensive market research and competitor analysis for a leading FMCG client, identifying 15% YoY market growth opportunities and providing actionable insights
As a consultant delivered 8 key insights and recommendations using retail & survey data
Created winning proposals and SOWs by understanding clients' business/functional requirements
PRICE TIER ANALYSIS: Solved business problems for a leading global RTD tea brand by providing price tiers
Assessed how brands can increase presence across price tiers
Identified the existing gaps, made recommendations.
Solutions Specialist
SAP Concur Technologies India Pvt Ltd
12.2016 - 04.2017
Expedited solution led approach for 2 clients Uber, Bank of America in Travel, and Expense management
Led the communication with the client & aligned with design team to come up with the best solution for business requirements, user-reported issues
Mentored a team of 6 new recruits, organized Knowledge Transfer sessions on application tools & business processes.
Software Consultant
Etisalat Software Solutions
11.2013 - 08.2016
Implemented an in-house CRM application for Etisalat and successfully carried out data migration during 2014-15
Awarded as Best Performer (ETISALAT) in 2015-16 for analyzing and limiting the revenue loss
Served as single point of contact for telecom domain of Etisalat for IT operations of prepaid/postpaid and enabled key processes as part of Business and Operational transformation
Part of a 5-member team that planned & managed projects aligning business goals with technology solutions to drive process improvements, competitive advantage, and bottom-line gains
Orchestrated seamless collaboration across diverse cross-functional, cross-national, and client-facing teams in Abu Dhabi for 2 years.
Education
MBA - PGPM - Business Analytics and Operations Management
Senior Consultant- International Sales at Algonomy (Prev. Manthan Systems and RichRelevance)Senior Consultant- International Sales at Algonomy (Prev. Manthan Systems and RichRelevance)