Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gopinath Murugesan

Housekeeping
Vellore,TN

Summary

To perform as a successful administrator and intend to build a career with leading corporate Hi tech environment with committed and dedicated people, which will help me to explore myself fully and realize my potential. I hereby declare that all the information furnished above is true my knowledge.

Overview

4
4
Languages
4
4
years of post-secondary education
6
6
years of professional experience

Work History

Housekeeping in Charge

Sri Narayani Peedam
Vellore, Tamilnadu
02.2020 - Current
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Developed team communications and information for meetings.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Developed and maintained courteous and effective working relationships.
  • Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.

Housekeeping Lecturer

Chennais Amirta IIHM
Chennai, Tamilnadu
09.2017 - 12.2019
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

House Keeping Supervisor

JEEVA ENVIRO SYSTEMS
Chennai, Tamilnadu
01.2016 - 12.2016
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Completed schedules, shift reports and other business documentation.
  • Worked with front desk to respond promptly to all guest requests.
  • Communicated repair needs to maintenance staff.
  • Coordinated hotel-wide laundry workflow to fulfill guest laundry requests in under [Number] hours.
  • Implemented new cleaning processes and team strategies to reduce necessary man-hours by [Number] hours per week.
  • Drove improvements to workflow and room turnover with hands-on, proactive management style.
  • Adhered to safety protocols by enforcing proper equipment usage.
  • Created and implemented training programs to enhance employee performance.
  • Improved process efficiency through effective inventory control in alignment with client standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Maintained controls over expenses and inventory for optimal budget tracking.
  • Reduced financial discrepancies through accurate management of payroll and bookkeeping processes.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Kept building entryway glass clean and polished for professional presentation.

Housekeeping Attendant

Hilton
Chennai, Tamilnadu
06.2012 - 05.2014
  • Kept building entryway glass clean and polished for professional presentation.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Operated [Equipment] and used chemicals by following all safety protocols and procedures to avoid burns and injuries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Trained new [Job title]s on all departmental procedures and provided assistance in finding necessary [Type] items and cleaning supplies.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Slid beds, sofas and [Type] furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Replaced used towels and other bathroom amenities such as shampoo, toilet paper and soap.
  • Delivered and retrieved items on loan to guests such as ironing boards, cots and irons.
  • Maintained public and guest room floors by mopping, sweeping and vacuuming.
  • Sanitized all kitchen surfaces, wiped down cabinets and swept and mopped floors
  • Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets and upholstered furniture.
  • Provided laundering services for guests by washing, drying and hanging laundry.
  • Used [Software] to update status of each guest room and record maintenance needs.

Education

SSLC

Thiruvalluvar Higher Secondary School
Gudiyatham
04.2004 - 05.2005

Diploma in Catering And Hotel Management

SRM IHM
Trichy
05.2009 - 05.2012

Skills

    General housekeeping

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Timeline

Housekeeping in Charge

Sri Narayani Peedam
02.2020 - Current

Housekeeping Lecturer

Chennais Amirta IIHM
09.2017 - 12.2019

House Keeping Supervisor

JEEVA ENVIRO SYSTEMS
01.2016 - 12.2016

Housekeeping Attendant

Hilton
06.2012 - 05.2014

Diploma in Catering And Hotel Management

SRM IHM
05.2009 - 05.2012

SSLC

Thiruvalluvar Higher Secondary School
04.2004 - 05.2005

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