Multi-talented Senior Manager well-versed and highly effective at developing, executing and directing key improvements to enable business enhancements and growth. Visionary leader with solid success leading business operations toward growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
SENIOR MANAGER
BANK OF INDIA
CHENNAI
07.2014 - Current
Oversaw compliance with regulatory requirements and internal policies in daily operations.
Mentored junior staff in the organization's business processes, customer service standards, and quality assurance protocols.
Achieved branch business for 2 consecutive years, including Retail, Agriculture, SME, and Overall Deposits.
Increased revenue of branch by 100% within short period of 18 months
Presently managing Credit monitoring and Recovery department of General Manager Office
Programmer Analyst
Cognizant Technology Solution
CHENNAI
01.2011 - 05.2014
Tested, debugged and corrected errors in programs to ensure accuracy and completeness.
Conducted comprehensive testing, including unit, system, and user acceptance testing to ensure software quality.
Worked closely with quality assurance teams to identify bugs and implement fixes before software release.
Worked in manual testing of software in Insurance Domain and resolved bugs.
Education
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
SRR Engineering College
Chennai
03-2010
Skills
Asset recovery
Debt recovery expertise
Account monitoring
Credit management
Excellent communication
Risk management
Certification
Junior Associate of the Indian Institute of the Bankers
Certified Associate of Indian Institute of Bankers
Certified Credit Professional
CERTIFICATE COURSE ON RESOLUTION OF STRESSED ASSETS WITH SPECIAL EMPHASIS ON INSOLVENCY AND BANKRUPTCY CODE,2016 FOR BANKERS