Gopinath T
Relationship Manager
Namakkal
Summary
Dynamic Relationship Manager with a proven track record at HDFC Bank Ltd, excelling in customer relationship management and lead generation. Adept at cultivating strong client connections and executing strategic plans, resulting in enhanced customer satisfaction and retention. A collaborative team player skilled in negotiation techniques and product knowledge, driving sustained growth.
Overview
2
2
years of professional experience
Work History
Relationship Manager
HDFC BANK LTD
Karur
04.2026 - Current
- Supported sales officers in developing client portfolios through consistent communication and follow-up.
- Collaborated with colleagues to streamline processes for onboarding new clients efficiently.
- Engaged in training sessions to build knowledge of banking regulations and customer service best practices.
- Facilitated seamless communication between clients and service departments, ensuring timely resolution of issues.
- Met with members to understand goals and recommend solutions to fit specific needs.
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
Sales Officer
HDFC BANK LTD
Chennai
02.2024 - 03.2026
- Cultivated relationships with clients to enhance customer satisfaction and retention.
- Identified client needs and recommended appropriate banking products and services.
- Executed sales strategies to achieve quarterly targets and improve market penetration.
- Provided training to new team members on product knowledge and sales techniques.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
Education
Marine Engineering -
GKM College of Engineering And Technology
Chennai10-2011
Marine Engineering -
Mohamed Sathak Polytechnic College
Kilakarai06-2006
Sri Maha Bharathi Higher Secondary School
Koolipatti04-2006
Bharathi High School
Reddipatti04-2004
Skills
Team player
Understanding and rectifying the issues
Lead generation
Customer relationship management
Product knowledge
Team collaboration
Negotiation technics
Strategic planing
Birthday
21/04/1989
Accomplishments
SILVER STAR AWARD JULY 2024
GOLDENSTAR AWARD JAN 2025-MARCH 2025
Timeline
Relationship Manager
HDFC BANK LTD
04.2026 - Current
Sales Officer
HDFC BANK LTD
02.2024 - 03.2026
Marine Engineering -
GKM College of Engineering And Technology
Marine Engineering -
Mohamed Sathak Polytechnic College
Sri Maha Bharathi Higher Secondary School
Bharathi High School