Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

GORA BHATTACHARJEE

Infrastructure Specialist
KOLKATA,WEST BENGAL
GORA BHATTACHARJEE

Summary

Being a highly motivated IT professional with over 20 years of extensive experience in IT Infrastructure Management, System Administration, and Network Management across various platforms. My expertise includes proficiency in Active Directory, UNIX, Linux, Windows NT/2000/2003/2008, VMWare, Citrix, MS Exchange Server, and database administration. I have a proven track record in launching and driving IT initiatives, redesigning IT infrastructures, and establishing and managing Data Centres. My skills extend to the installation and configuration of Linux, architectural design in Tivoli Endpoint Manager (Big Fix), and patch management across Windows, Linux, Unix, AIX, and HP Unix OS platforms. I possess deep architectural knowledge in VMware Infrastructure and Citrix Xen Desktop, Xen App, and provisioning services, alongside experience in Microsoft Forefront Identity Manager. I am skilled in server consolidation using VMWare VI3, enhancing system performance and availability. My capabilities include comprehensive planning and implementation of networking and maintenance, ensuring technology alignment with company requirements without compromising quality. I have successfully implemented IT infrastructure for 5 universities and a virtual platform in the Data Center at Raipur for cloud infrastructure. My strong technical background is complemented by excellent communication, analytical, and troubleshooting skills, contributing to outstanding customer satisfaction. As a talented manager, I excel in team leadership, planning, and organizational skills, equipping employees to meet daily functions and customer needs effectively.

Overview

25
years of professional experience
1
Certification
3
Languages
5
years of post-secondary education

Work History

IBM

Manager, Administrator

Job overview

  • Patch management - Patching different OS Like windows, Linux, Unix, HP Unix, AIX etc., Software Deployment - Software deployment in Windows Boxes, Software deployment via RPM deployment in Linux boxes, OS deployment - Windows OS deployment, Software Usage Analysis - A metering system via which we use to monitor software usages from different vendors, Automation - Automation of servers via automation domain of TEM
  • Technical Support

IBM India Pvt Ltd
Kolkata

Technical Support
12.2023 - Current

Job overview

  • Deputed as SME citrix infrastructure upgrade, State Farm Insurance Project
  • Responsible, planning and implementation of upgrade of Citrix Infrastructure, Addressing performance bottlenecks and ensuring maximum uptime for the IT infrastructure., Extended technical support on Systems, Network Problems, Application Software & Hardware troubleshooting., Delivered end-user support as help desk and ensured faster recovery of system failures
  • Projects, 2000, 10, 1 year, The project developed for the management of ICFAI University, Tripura provided following features: Library Management, Employee Management, Student Management, Asset Management, System Management, Analyzed software requirements and prepared module design & distribution plan
  • Designed and coded software modules in different levels; incorporated changes in consultation with client
  • Analyzed scope for improvement in different modules by consulting the client
  • Checked & verified different modules of other team members and rectified bugs
  • Performed manual testing of database connectivity & consistency and generated project documentation
  • Conducted installation and security testing
  • Conversion of Physical Servers to Virtual Server under ESX Server, 16, 6 months, The project is aimed at virtualization of physical servers in 5 Universities of ICFAI University in North East base station at Agartala., Team Leader
  • Involved in Virtualization of Physical Server via VMWare Importer & Converter
  • Implemented servers with Open filer NAS/SAN Server for consolidated back-up, Vrun & Vmotion, Automated servers for disaster recovery management with Site Recovery Manager
  • NVS Information System, NVS, Windows 2000, VB6, SQL Server 2000, 10, 1 year and 6 months, The project was developed in three stages 1
  • HQ Level, 2
  • RO Level, 3
  • School level consisting of NVS account management, student enrollment, attendance, payment record, bills, employee records, payroll management, asset tracking as well as monthly, half-yearly and annual report generation for the organization, Analyzed software requirements and prepared module design & distribution plan
  • Designed and coded software modules in different levels; incorporated changes in consultation with client
  • Analysed scope for improvement in different modules by consulting the client
  • Checked & verified different modules of other team members and rectified bugs
  • Performed manual testing of database connectivity & consistency and generated project documentation
  • Conducted installation and security testing
  • Student Information and Billing System, SIPARD, Windows 98, VB6, SQL Server 2000, 5, 3 months, The project was developed for student enrollment, attendance, payment record, bills, employee records, payroll management, asset tracking as well as monthly, half-yearly and annual report generation for the organization., Interfaced with client for understanding software requirements
  • Designed and coded software modules
  • Analysed scope for improvement in different modules by consulting the client
  • Checked and verified different modules of other team members
  • Rectified bugs tracked by other team members
  • Performed manual testing of database connectivity & consistency and generated project documentation.

IBM India Pvt Ltd
Kolkata

Infrastructure Specialist
06.2018 - 11.2023

Job overview

  • Deputed as a technical leading role of Infrastructure specialist, responsible for CMOD and ICCSAP application administration.

AO, Munichre, IBM India Pvt Ltd
Chennai

Team Lead
01.2017 - 06.2018

Job overview

  • Led the AO team and provided technical support for custom-made applications and IIS maintenance.

IBM India Pvt Ltd
New Delhi, Delhi

Windows Admin
03.2016 - 01.2017

Job overview

  • Led the Infrastructure Admin team and provided technical support for Mitsubishi project.

Microland Limited

Consultant
06.2015 - 02.2016

Job overview

  • Managed servers via Tivoli Endpoint Manager (BigFix) and provided technical support.

Sify Technologies Limited

Senior System Engineer
03.2012 - 06.2015

Job overview

  • Managed and Led IT infrastructure operations for Chhattisgarh State Data Centre.

ICFAI University Tripura

System Administrator
12.2007 - 02.2012

Job overview

  • Managed IT infrastructure of ICFAI University.

HCL Technologies Ltd

Team Leader
08.2007 - 11.2007

Job overview

  • Managed Router Installation of BSNL.

J.N.V

System Administrator
12.2002 - 07.2007

Job overview

  • Under Govt
  • Of India, MHRD
  • Managed & Led LAN and WAN for 41 Institutes in North-East under Smart School Project.

Tata InfoTech, T

Faculty cum System Administrator
03.2002 - 11.2002

Job overview

  • Installed and maintained servers for SIPARD and trained state employees in different subjects for Computer Literacy Program.

Akal Computers

Technical Customer Service Engineer
01.2000 - 02.2002

Job overview

  • Provided technical customer service for Akal Computers.

RIT

Trainee Hardware Engineer
10.1998 - 04.1999

Job overview

Education

Tripura Engineering College (Now Called NIIAT), Tripura University

Bachalor of Electrical Engineering from Electrical
03.1993 - 06.1998

University Overview

GPA: 64.56%

Skills

  • Performance Monitoring and Optimization
  • Hardware Installation
  • Network Security
  • Team Collaboration
  • Software Management
  • Technical Troubleshooting
  • Application Configuration
  • Disaster Recovery
  • Virtual Machine Operation
  • Automation Management
  • Technical Analysis
  • Cloud Management
  • System Upgrades
  • Infrastructure Planning
  • Project Management
  • CITRIX Infrastructure Upgrade
  • Cloud Migration
  • IBM MQ - Operations and Administration
  • Microsoft Certified DevOps Engineer Expert
  • Proficiency Forte: Office XP, 2003, MS Project 2000, Outlook 98/2000/2003, Netscape, FrontPage 2000/2002, Outlook Web Access 55/2000/2003, Visio 2003, Exchange Server 55/2000/2003/2007/2012, IIS 50 & 60, Windows NT Server Tools, Active Directory 2000/2003, Windows 2000 Performance Monitor, Remote Desk Control, MS-DOS, MS Windows 31, MS Windows 95, 98, ME, Windows XP Pro, NT 40, 2000 Professional/Server, Windows 2003, 2008, 2016 Server, SuSE Linux, RedHat Linux, UNIX, FreeBSD, Sun Solaris 10, BASIC, FORTRAN, C, C, VB, VBNet, PL/SQL, HTML, DHTML, XML, VB-Scripts, UNIX Shell Scripting, Windows Power Shell Scripting, SQL, Oracle, MS-Access, SuSE Linux, RedHat Linux, UNIX, FreeBSD, Sun Solaris10, Win 2000/2003/2008 & MS Exchange Server 2007/2012, Win XP, VMWare, Citrix, AD, LDAP, NFS, NIS, FTP, IIS, SAMBA, DHCP, DNS, TFTP, LAN, WAN, Installation and configuration of Routers, Switches, Assessing

Certification

Microsoft Certified: Azure Administrator Associate

Industrial Products Insights and Solutions (Bronze)

Industrial Products Industry Jumpstart

Microsoft Certified: Azure Developer Associate

Microsoft Certified: Azure Fundamentals

Microsoft Certified DevOps Engineer Expert

Timeline

Technical Support
IBM India Pvt Ltd
12.2023 - Current
Infrastructure Specialist
IBM India Pvt Ltd
06.2018 - 11.2023
Team Lead
AO, Munichre, IBM India Pvt Ltd
01.2017 - 06.2018
Windows Admin
IBM India Pvt Ltd
03.2016 - 01.2017
Consultant
Microland Limited
06.2015 - 02.2016
Senior System Engineer
Sify Technologies Limited
03.2012 - 06.2015
System Administrator
ICFAI University Tripura
12.2007 - 02.2012
Team Leader
HCL Technologies Ltd
08.2007 - 11.2007
System Administrator
J.N.V
12.2002 - 07.2007
Faculty cum System Administrator
Tata InfoTech, T
03.2002 - 11.2002
Technical Customer Service Engineer
Akal Computers
01.2000 - 02.2002
Trainee Hardware Engineer
RIT
10.1998 - 04.1999
Tripura Engineering College (Now Called NIIAT), Tripura University
Bachalor of Electrical Engineering from Electrical
03.1993 - 06.1998
Manager, Administrator
IBM
GORA BHATTACHARJEEInfrastructure Specialist