Gosu Venkatappaiah
Vijayawada
Summary
To be a part of an organization that fosters creativity and innovation and provides opportunities for rapid growth. Adaptable Software Engineer ready to support operations from conception through post-release support. Skilled creator of efficient code and exciting user experiences. Eager to elevate ongoing development projects or create novel software solutions geared towards driving increased usership.
Overview
3
3
years of professional experience
2
2
Certification
Work History
Software Engineer
HCL Tech
02.2023 - Current
- Directed incident generation and resolution using ServiceNow tools for rapid response times.
- Analyzed user feedback to enhance application functionality and user experience.
- Investigated root causes swiftly with SCOM and SolarWinds.
- Refined monitoring strategies and addressed server alerts through team collaboration.
- Delivered prompt incident resolutions, boosting system reliability via effective communication.
- Resolved network access point issues by analyzing performance with SolarWinds.
- Ensured operational continuity by resolving failed S4P batch jobs in SAP.
- Enhanced system reliability by addressing failures in BIP/BWP chains.
Education
MCA -
V R SIDDHARTHA ENGINEERING COLLEGE
Vijayawada03.2022
B.Sc. - COMPUTER APPLICATIONS AND STATISTICS
SRI HARSHINI DEGREE AND PG COLLEGE
Ongole03.2019
MPC - MPC
SRI CHAITANYA JUNIOR KALASALA
Ongole03.2016
SSC -
Z P HIGH SCHOOL
Immadi Cheruvu03.2014
Skills
- Python programming and MySQL
- Machine learning techniques
- SAP S/4HANA expertise
- System monitoring
- Incident management
- Batch job resolution
- Network troubleshooting
Certification
- ITIL@ Foundation certificate in IT service management
- Microsoft Certified: Azure fundamentals
Personal Information
- Date of birth: 06/15/99
- Marital Status: Un-Married
- Father name : Gunteiah
Languages
English
Proficient (C2)
C2
Telugu
Proficient (C2)
C2
Timeline
Software Engineer
HCL Tech
02.2023 - Current
MCA -
V R SIDDHARTHA ENGINEERING COLLEGE
B.Sc. - COMPUTER APPLICATIONS AND STATISTICS
SRI HARSHINI DEGREE AND PG COLLEGE
MPC - MPC
SRI CHAITANYA JUNIOR KALASALA
SSC -
Z P HIGH SCHOOL