GOURAB BANERJEE
Operations Manager
Kolkata
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Flipkart
08.2021 - Current
- Responsible for end to end Zonal Return centre operations at Uluberia-BTS.
- Delicately looking after RC Inbound operations on operations planning , manpower planning , efficiency improvement , skillset improvement ,RI improvement , speed metrics improvement , cross functions training and projects management .
- Developed strong working relationships with staff and stakeholders, fostering a positive work environment.
- Successful handling of major projects like RC consolidation , Direct Bag operation , 2scan process implementation .
- Handed successfully highest ever volume in BBD'24.
- Loss reduction initiative by reduction of u[[ly chain losses .
Assistant Manager
Future Supply Chains Solutions
06.2011 - 07.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Maintaining cost per pieces target though improved operational efficiency
- Inventory management , stock control . Successfully managing external stock audit and control mechanism.
- Successfully handled non Future Group customers like Castrol , MAN , Turtle , TPV etc.
- Having experience of working multiple locations in Kolkata and surrounding locations .
- Successfully managed budgets and allocated resources to maximize productivity and profitability though proper PNL analysis .
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
APSCM - Supply Chain Management
IIMC
Kolkata, India 04.2001 -
PGDM - Logistics And Supply Chain Management
Narsee Monjee Institute of Management Studies
Mumbai, India 04.2001 -
B.Tech - Electronics And Communication Engineering
BP Poddar Institute of Management And Technology
Kolkata, India 04.2001 -
Skills
Operations management
Team leadership
Employee performance evaluations
Cost reduction
Problem-solving
Task delegation
Team motivation
Decision-making
Customer relations
Adaptability and flexibility
Strategic planning
Business development
Timeline
Assistant Manager
Flipkart
08.2021 - Current
Assistant Manager
Future Supply Chains Solutions
06.2011 - 07.2021
APSCM - Supply Chain Management
IIMC
04.2001 -
PGDM - Logistics And Supply Chain Management
Narsee Monjee Institute of Management Studies
04.2001 -
B.Tech - Electronics And Communication Engineering
BP Poddar Institute of Management And Technology
04.2001 -