Gourab Kumar Agrawal
Khurda
Summary
Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach.
Overview
15
15
years of professional experience
Work History
Director of Operations
Deft Designs Pvt Ltd
Bengaluru
03.2024 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs and increase customer satisfaction.
- Coordinated with cross-functional teams to ensure smooth operations.
- Created reports on performance metrics such as inventory levels, production output, customer service ratings.
- Established policies and procedures for day-to-day operations that comply with company standards and regulations.
- Identified cost savings opportunities through process optimization initiatives.
- Managed the procurement of materials needed for daily operations.
- Delegated work to staff, setting priorities and goals.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Prepared staff work schedules and assigned team members to specific duties.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Chainman
Innodust Foundation Charitable Trust
Khurda
04.2022 - Current
- Mentored employees in safety techniques and protective measures.
- Provided technical support to other team members when needed.
- Ensured compliance with regulatory requirements and industry standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Prepared staff work schedules and assigned team members to specific duties.
Managing Director
Innodust Marketing Pvt Ltd
Khurda
04.2020 - Current
- Created strategies for increasing revenue streams by leveraging existing customer relationships.
- Participated in development activities such as product launches or promotional events.
- Developed budgeting models used in forecasting future revenues and expenditures.
- Developed action plans to ensure that all organizational objectives are met in a timely manner.
- Evaluated staffing needs based on organizational goals and objectives; recruited personnel accordingly.
- Directed strategic planning to develop and implement corporate goals, objectives, policies, and procedures.
- Provided guidance to team members on project management principles and best practices.
- Organized marketing campaigns to promote new products and services offered by the company.
- Negotiated contracts with vendors and suppliers to maximize cost savings for the organization.
- Oversaw day-to-day operations of the company while coordinating with staff members.
- Increased efficiency, effectiveness and profitability by managing team productivity, costs and budgets.
- Evaluated performance management systems and devised improvements to strengthen controls and optimize results.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Prepared staff work schedules and assigned team members to specific duties.
- Structured HR consulting services to support clients during organizational developments and changes.
Founder
Innodust Techsolution Pvt Ltd
Khurda
07.2013 - Current
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
- Executed on-time, under-budget project management to adhere to project road map.
- Strategized and implemented plans to transform and revitalize operations, capitalizing on emerging industry trends.
- Drove revenue by cultivating successful client relations.
- Fostered collaboration and development of new practices by business leaders.
- Implemented strategic offerings to enhance company's suite of products and services.
- Enhanced operational systems, processes, and best practices for greater efficiency.
- Ensured all operations complied with legal and regulatory requirements.
- Coordinated major project initiatives from planning through to execution, ensuring timely completion.
- Acted as a primary liaison between the company and external stakeholders.
- Contributed to the recruitment, training, and retention of top talent, enhancing organizational capability.
- Established policies that promote company culture and vision through proper communication channels.
- Led organizational development changes, enabling organization to better respond and adapt to industry and market changes.
- Hired, trained, evaluated and retained high-performing, effective and diverse team embodying organizational culture.
- Conducted financial forecasting to explore strategic options and develop creative solutions to complex business issues.
- Maximized profits through reducing expenditures and evaluating prices.
- Developed operational policies and processes, guaranteeing staff maintained compliance with federal, state and local laws and regulations.
- Managed staff recruitment, training, and development processes.
- Negotiated contracts with vendors and suppliers for goods or services.
- Maintained a positive work environment by resolving employee disputes promptly.
- Identified new business opportunities through market research analysis.
- Provided guidance and support for problem solving efforts.
- Organized and facilitated team-building activities, including monthly staff meetings.
- Recruited new employees and built relationships, driving visibility.
- Resolved customer complaints in a timely manner.
- Prepared monthly financial statements for each account.
- Provided technical support to customers when needed.
- Assisted with developing online learning modules for remote learners.
- Documented all training activities including attendance records, feedback forms, surveys.
- Adapted teaching methods according to the needs of individual learners or groups.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
- Negotiated contracts with clients for desired training outcomes, fees or expenses.
- Assessed training needs through surveys, interviews with employees or focus groups.
Founding Director
Hashtag Food Products
Khurda
07.2018 - 02.2021
- Directed marketing efforts to promote the organization's mission and vision.
- Identified areas for improvement in operational processes.
- Managed financial budgets and monitored progress against goals.
- Represented the organization at various events or conferences as needed.
- Managed company finances, including budgeting, forecasting, and financial reporting to stakeholders.
Owner
Melting Pot Food Products
Angul
06.2017 - 01.2020
- Created marketing campaigns to attract new customers.
- Monitored performance of personnel against goals set forth by the company.
- Identified new opportunities for growth, expansion, and diversification.
- Conducted performance reviews for employees on a regular basis.
- Reviewed legal documents related to business operations.
- Maintained relationships with existing clients by providing superior customer service.
- Developed policies and procedures for the organization.
- Oversaw budgeting and financial management.
- Implemented quality assurance processes to ensure product excellence.
Startup Founder
Innodust
Khurda
07.2009 - 07.2013
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Structured HR consulting services to support clients during organizational developments and changes.
- Managed employee relations issues such as grievances, disciplinary actions and terminations.
- Organized recruitment activities including job postings, candidate sourcing, interviewing and selection.
- Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
- Assisted in the preparation of tax returns by gathering necessary information from clients and maintaining organized files with documents related to taxes.
- Monitored cash flows and prepared weekly cash projections.
- Reported on financial results including balance sheets, income statements, cash flow statements.
- Assessed training needs through surveys, interviews with employees or focus groups.
- Suggested and offered specific training programs to help workers maintain or improve job skills.
- Selected and assigned instructors to conduct training.
- Scheduled classes based on availability of classrooms, equipment or instructors.
- Maintained strong knowledge by participating in workshops, conferences, and online education classes.
- Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
- Monitored, evaluated and recorded training activities or program effectiveness.
- Coordinated recruitment and placement of training program participants.
Education
Ph.D. - Renewable Energy Sector, Electric Vehicles & Power
NIT Rourkela
Raurkela, OR06-2028
LLB -
Utkal University
Khurda, OR05-2023
M-Tech - Power Electronics & Drives
SOA University
Khurda, OR07-2016
B-Tech - Electrical Engineering
Biju Pattanaik University of Technology
Khurda, OR06-2012
Skills
- Process Improvement
- Strategic planning and execution
- Process Improvements
- Strategic Planning
- Operations Oversight
- Risk Mitigation
- Resource Allocation
- Workforce Planning
- Cost Control
- Operational Efficiency
- Business Management
- Customer Retention
- Data Analysis
- Employee Development
- Contract Administration
- Organizational Skills
- Time management abilities
- Adaptability and Flexibility
- Excellent Communication
- P&L Administration
- Self Motivation
- Business Development
- Task Prioritization
- Adaptability
Timeline
Director of Operations
Deft Designs Pvt Ltd
03.2024 - Current
Chainman
Innodust Foundation Charitable Trust
04.2022 - Current
Managing Director
Innodust Marketing Pvt Ltd
04.2020 - Current
Founding Director
Hashtag Food Products
07.2018 - 02.2021
Owner
Melting Pot Food Products
06.2017 - 01.2020
Founder
Innodust Techsolution Pvt Ltd
07.2013 - Current
Startup Founder
Innodust
07.2009 - 07.2013
Ph.D. - Renewable Energy Sector, Electric Vehicles & Power
NIT Rourkela
LLB -
Utkal University
M-Tech - Power Electronics & Drives
SOA University
B-Tech - Electrical Engineering
Biju Pattanaik University of Technology
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