Summary
Work History
Education
Skills
Accomplishments
Personal Information
Languages
Hobbies and Interests
Timeline
Generic
GOURAV DAS

GOURAV DAS

Bangalore

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. A strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Work History

24[7].ai
  • 2.5 years of experience in 24[7].ai, team handling and SME for almost 30 people at a time.

High Court

Various law firms
Bangalore
  • Utilized my expertise in various law firms for a duration of more than 3 years.

Education

MBA - Business Administration

Amity University
Noida
12-2026

Senior Secondary (XII) -

Kendriya Vidyalaya Ballygunge (CBSE)
05.2016

Secondary (X) -

Kendriya Vidyalaya Ballygunge (CBSE)
05.2014

BA.LLB (Bachelor of Laws) - LLB

M.S. Ramaiah College of Law
Bangalore

Skills

  • Good communication skills
  • SME for almost 30 people at a time
  • Customer Service Software
  • Technical Troubleshooting
  • Knowledge of BPO Processes
  • Familiarity with the Microsoft applications
  • Good speed at typing
  • Performance Metrics
  • Time management
  • Positive Attitude
  • Disciplined

Accomplishments

  • Identified a loophole and solved it on an important case study.
  • Worked on special projects for child care.
  • Learned digital marketing by Google.
  • Worked as an SME for 3 months and handled 30 people at a time.
  • Team handling.
  • Three months of continuous, top-notch agent performance throughout the whole floor.
  • Received a recent promotion to senior executive.
  • Promoted to SME/MI60

Personal Information

  • Blood Group: O+
  • Date of Birth: 7th June 1998

Languages

  • English
  • Hindi
  • Bengali

Hobbies and Interests

  • Reading books
  • Playing games
  • Learning new things
  • Making an effort to acquire new abilities

Timeline

24[7].ai

High Court

Various law firms

MBA - Business Administration

Amity University

Senior Secondary (XII) -

Kendriya Vidyalaya Ballygunge (CBSE)

Secondary (X) -

Kendriya Vidyalaya Ballygunge (CBSE)

BA.LLB (Bachelor of Laws) - LLB

M.S. Ramaiah College of Law
GOURAV DAS