GOURAV NARUKA

• Produced monthly reports using advanced Excel spreadsheet functions.
• Used statistical methods to analyze data and generate useful business reports.
• Improved decision-making processes with accurate data analysis and visualization techniques.
• Utilized data visualization tools to effectively communicate business insights.
• Created various Excel documents to assist with pulling metrics data and presenting information to senior's for concise explanations of best placement for needed resources.

Assistant Manager (Operations & EdTech Systems) Professional Summary Key Responsibilities Technical Profile Key Achievements to Highlight

Allen Career Institute, Jaipur

Strategic Assistant Manager overseeing the administration and operational integrity of the Allen App, the institute's mission-critical platform for student data management. Expert in leveraging in-house EdTech solutions to provide real-time academic analytics, student performance tracking, and administrative oversight. Proven ability to bridge the gap between complex data systems and end-user experience for students, faculty, and administration.

Core App Administration and Student Data

• Central Data Management: Direct the management of comprehensive student databases via the Allen App, ensuring high-speed data retrieval and 100% accuracy of student records.
• Real-Time Analytics: Oversee the delivery of Real-Time Student Test Analysis, providing students and parents with immediate, actionable insights into competitive exam performance.
• Feature Optimization: Manage the deployment and maintenance of app features designed to track student attendance, course progress, and academic milestones.

Institutional Tracking & Oversight

• Faculty & Admin Monitoring: Utilize the Allen App’s internal modules to track faculty performance, administrative tasks, and daily operational logs.
• Operational Visibility: Provide senior leadership with transparent data regarding faculty "In/Out" status and task completion rates through integrated app reporting.
• Process Standardization: Ensure all administrative departments are utilizing the app’s tracking features to maintain institutional uniformity.

Technical Support & Training

• User Onboarding: Lead training sessions for students, faculty, and administrators to ensure proficient use of the Allen App’s diverse feature set.
• Real-Time Troubleshooting: Act as the primary point of contact for resolving critical app-related issues, ensuring minimal disruption to the student learning environment.
• Requirement Gathering: Liaise with the development team to suggest app enhancements based on real-time feedback from the Jaipur campus users.
• Platform Expertise: Allen In-House App (Student & Admin Modules).
• Data Specialization: Real-time Test Analysis, Big Data Management, Academic Tracking.
• Management Tools: Faculty Performance Logs, Administrative ERP Integration.
• Competencies: EdTech Operations, Technical Troubleshooting, Data Privacy, Stakeholder Training.
• Data Impact: "Managed the digital transition of student records for the Jaipur region, ensuring seamless data flow for thousands of IIT-JEE and NEET aspirants."
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Professional Summary Key Responsibilities Core Competencies

Allen Career Institute

Results-oriented Assistant Manager, specializing in the management of large-scale academic data and proprietary EdTech platforms. Responsible for overseeing the Batch Progress Monitoring System (BPMS), ensuring the seamless tracking of India’s largest student database for IIT-JEE preparation. Expert in faculty lifecycle management, real-time technical troubleshooting, and performance analytics for both students and academic staff.

Big Data and Platform Management (BPMS)

• System Administration: Serve as the primary administrator for the in-house Devloped Batch Progress Monitoring System (BPMS), managing the data flow for lakhs of students and faculty members.
• Academic Data Oversight: Maintain and process massive datasets related to student enrollment, batch allocation, and academic progress to ensure 100% data integrity.
• Online Learning Support: Oversee the functionality of the online student learning platform, ensuring that all academic content and progress trackers are updated in real time.

Faculty & Staff Lifecycle Tracking

• Performance Monitoring: Utilize BPMS to track faculty 'In/Out' logs, task completion rates, and the status of online assignments.
• Annual Progress Reporting: Generate comprehensive annual progress reports for faculty and academic personnel, providing data-driven insights for performance reviews.
• Task Management: Assign and monitor online tasks for academic staff, ensuring all curriculum milestones are met according to the institute's schedule.

Training & Technical Resolution

• Faculty Empowerment: Conduct specialized training sessions for faculty members on how to navigate and maximize the BPMS application.
• Real-time Troubleshooting: Provide immediate resolution to application-related issues for both students and faculty, minimizing downtime, and maintaining a smooth learning experience.
• Academic Personnel Tracking: Manage the digital profiles and progress metrics of academic coordinators to ensure department-wide efficiency.
• Data Systems: Big Data Management, BPMS (Batch Progress Monitoring System).
• EdTech Operations: Online Learning Platforms, Real-time Technical Support.
• Project Management: Faculty Performance Tracking, Milestone Reporting, Annual Appraisals.
• Training: Technical Onboarding, Application Support, Process Documentation.
• Scale: "Managed the academic data of lakhs of students, contributing to the operational success of India’s premier IIT-JEE coaching institute."
• Efficiency: "Reduced technical downtime by 100% through the implementation of a real-time resolution protocol for the BPMS platform."
• Leadership: "Successfully trained over thousands of faculty members on digital reporting and online task management systems."

Key Responsibilities

Team Leadership & Technical Training

• Workforce Mentorship: Design and implement comprehensive training programs for all engineering staff, focusing on technical best practices and standardized 'How-To' protocols.
• Output Optimization: Analyze existing workflows to identify bottlenecks; implement strategies to improve output efficiency, and task speed without compromising quality.
• Productivity Tracking: Utilize robust performance evaluation methods and tracking metrics to monitor team progress, and ensure continuous improvement.

Project and Operations Management

• Strategic Execution: Manage the day-to-day distribution of tasks, ensuring that teams understand the most efficient methods for timely completion.
• Stakeholder Relations: Act as the primary point of contact for stakeholders, ensuring expectations are aligned through transparent communication, and professional relationship management.
• Milestone Reporting: Lead regular progress meetings to provide updates on achieved milestones, and strategize for upcoming project phases.

Quality Control and Project Handover

• Performance Standards: Maintain high standards of MEP installation and design, ensuring all work meets rigorous safety and efficiency codes.
• Seamless Transition: Coordinate the final handover process to facility management teams, providing all necessary documentation and operational training for efficient post-construction maintenance.

Key Responsibilities & Achievements Core Competencies

Results-driven Senior Electrical Engineer with extensive experience in managing large-scale infrastructure and institutional projects. Proven track record of overseeing the full project lifecycle—from scratch-built technical drawings and complex data calculations to high-level stakeholder management. Adept at bridging the gap between technical execution and executive strategy through regular consultations with senior department officials.

Project Leadership & Strategic Planning

• Lead Project Oversight: Directed electrical operations for landmark projects including the Mansarover Metro Station and the Vivekananda Lecture Theatre Complex (VLTC) at MNIT (Asia’s largest lecture theatre complex).
• Stakeholder Management: Acted as the primary technical liaison in high-level meetings with senior department officials to discuss project "ins and outs," ensuring alignment between engineering constraints and organizational goals.
• Workflow Development: Analyzed blueprints and project documentation to design efficient workflows and strategic execution plans for multi-layered electrical systems.

Technical Design & Data Management

• End-to-End Design: Developed comprehensive electrical drawings from scratch, ensuring 100% accuracy and compliance with local and international safety standards.
• Big Data & Financial Integrity: Managed and processed large-scale data sets related to project calculations and billing. Maintained meticulous records of all electrical expenses, material bills, and load calculations to ensure budgetary adherence.
• System Validation: Performed rigorous in-depth electrical acceptance testing on completed hardware to ensure system integrity and performance before final hand-off.

Operational Excellence & Client Relations

• Specification Review: Conducted exhaustive reviews of project manuals, technical specifications, and architectural drawings to preemptively identify and resolve design conflicts.
• Technical Support: Delivered expert post-installation support, resolving complex client inquiries and technical concerns with speed and precision.
• Quality Assurance: Oversaw the installation phase to ensure that all on-site work mirrored the approved technical drawings and safety protocols.
• Large-Scale Infrastructure: Metro Stations, Academic Megastructures.
• Documentation: Blueprint Analysis, Billing/Invoicing, Technical Manuals.
• Tools: AutoCAD, Electrical Load Calculation, Big Data Management.
• Soft Skills: Executive Communication, Problem Solving, Strategic Planning.

• Performed maintenance procedures and repairs on existing electrical products and systems.
• Provided technical support to colleagues on complex issues, assisting them in finding efficient solutions to problems.
• Evaluated electrical installations and systems to isolate faults and implement corrective actions.
• Inspected completed installations to observe operations and verify conformance to design and equipment specifications.