Ms- Office
Gourav Pundir
Limousine Car Driver
Dubai
Summary
Hardworking Driver with 3+ yr of experience In UAE, with expertise in providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Limousine Car Driver
Grandeur Luxury Motors (GLM)
05.2023 - Current
- Stayed up-to-date on traffic patterns and construction projects to avoid delays whenever possible.
- Enhanced company reputation with punctual pickups, drop-offs, and professional conduct during all interactions with clients.
- Assisted passengers with loading and unloading luggage, ensuring careful handling of personal belongings.
- Maintained calm under pressure during high-traffic situations or unexpected occurrences while transporting clients safely to their destinations.
- Increased repeat business through exceptional communication skills and friendly demeanor.
- Ensured passenger safety by strictly adhering to traffic regulations and maintaining vehicle in pristine condition.
- Improved customer satisfaction by providing timely and efficient transportation services.
- Kept vehicle clean both inside and out to ensure a pleasant experience for passengers.
- Adapted quickly to new technologies such as GPS systems or ride-hailing apps for seamless integration into daily duties.
Valet Driver
Dorsa
11.2022 - 04.2023
- Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
- Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
- Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
- Managed parking and traffic control to facilitate vehicle flow in assigned area.
- Parked and returned vehicles for guests during valet service hours.
- Responded to questions about local area and company services.
- Monitored parking area for safety, security and general customer concerns.
Taxi Driver
Union Taxi
09.2021 - 11.2022
- Utilized extensive knowledge of UAE roads, finding the fastest and safest route.
- Provided outstanding customer service by engaging in friendly conversation with customers, increasing repeat bookings.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Remained up-to-date with traffic legislation changes for continued compliance with relevant regulations.
- Received continued positive customer reviews by demonstrating exceptional customer service.
- Kept vehicle clean to enhance customer experience.
- Offered additional assistance to disabled passengers and stowed equipment in correct locations.
- Updated personal logs and business tracking documents accurately and according to schedule requirements.
Personal Car Driver
Personal
08.2018 - 08.2021
- Maintained vehicle in optimum condition for safety and reliability.
- Stayed in communication with control center to share and receive important updates.
- Kept vehicle interior and exterior spotless by carrying out vehicle deep cleaning, including pressure washing, shining and hoovering.
- Kept vehicles safe and in excellent working order by conducting regular vehicle inspections and performance tests.
- Managed the planning of efficient and safest routes for journeys, using tools including maps and GPS systems.
- Calculated fees owed and collect payments from customers.
- determining optimum route to meet schedule targets and satisfy customers.
- Helped passengers with limited mobility into and out of vehicles.
- Monitored traffic conditions to proactively adjust routes and keep clients updated on arrival times.
- Updated daily logs with routing information, vehicle details, and notable incidents.
- Successfully changed and planned alternative routes for journeys, usually at short notice, when routes become congested or closed.
- Secured passenger belongings for safe transport.
- Monitored system functions and performance levels.
Education
Business Administration And Management
Sri Dev Suman Technical University
India 04.2001 -
Skills
- Safety Regulations
- Route Planning
- Passenger Safety
- GPS Navigation
- Punctuality
- Defensive Driving
- Safety Requirements
- Traffic laws knowledge
- Passenger Assistance
- GPS and route planning
- Revenue Generation
- Business Management
- Luxury vehicles expertise
Software
Timeline
Limousine Car Driver
Grandeur Luxury Motors (GLM)
05.2023 - Current
Valet Driver
Dorsa
11.2022 - 04.2023
Taxi Driver
Union Taxi
09.2021 - 11.2022
Personal Car Driver
Personal
08.2018 - 08.2021
Business Administration And Management
Sri Dev Suman Technical University
04.2001 -
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