Gourav Rajput
Jalandhar
Summary
Dynamic professional with a proven track record at Abhijeet Bhaskar, excelling in customer service and problem-solving. Recognized for enhancing team performance through innovative solutions and effective task management. Adept at fostering cross-functional collaboration, ensuring high customer satisfaction, and maintaining quality assurance in fast-paced environments.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
2018
2018
years of post-secondary education
Work History
Wraps Kathi roll
Abhijeet bhaskar
Greater Noida
03.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Elevated customer satisfaction by addressing issues through expert and approachable service.
- Streamlined task management to effectively achieve service goals.
- Identified needs of customers promptly and efficiently.
Rangla Punjab haveli
Harish Jain
Jalandhar
01.2022 - 08.2024
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Operated a variety of machinery and tools safely and efficiently.
Razz mamtaz
Bobby Agarwal
Mithapur
05.2020 - 11.2021
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Government Model Senior Secondary School PAP
Jalandhar, INDIA Skills
- Customer service
- Problem solving
- Team collaboration
- Task management
- Inventory management
- Quality assurance
- Training development
- Communication skills
- Process improvement
- Time management
- Creative solutions
- Cross-functional teamwork
- Cultural awareness
- Maintenance & repair
- Computer skills
- Data entry
- Public speaking
- Problem-solving
- Communication
- Supervision and leadership
- Calm under pressure
- Troubleshooting
- Remote office availability
- Self-Directed
- Dependable and responsible
Languages
Punjabi
First Language
Hindi
Advanced (C1)
C1
English
Upper Intermediate (B2)
B2
Timeline
Wraps Kathi roll
Abhijeet bhaskar
03.2025 - Current
Rangla Punjab haveli
Harish Jain
01.2022 - 08.2024
Razz mamtaz
Bobby Agarwal
05.2020 - 11.2021
Government Model Senior Secondary School PAP