Gourav Sharma

As a Senior Lead Engineer - DevOps at Espire Infolabs, I am responsible for:

- Azure Cloud Governance: Architecting and implementing Azure Cloud Governance frameworks using Azure Policies and Blueprints to enforce standards, manage compliance, and ensure regulatory adherence.
- Infrastructure as Code (IaC): Developing, optimizing, and maintaining Terraform code for provisioning and managing scalable Azure infrastructure for an advanced insurance product.
- CI/CD Automation: Designing and developing reusable Azure DevOps pipelines and templates to standardize and streamline CI/CD processes, enhancing deployment efficiency and reliability.
- Pipeline Security: Implementing robust security measures within CI/CD pipelines, integrating automated security testing and vulnerability scanning tools to ensure secure code deployment.
- Automated Testing: Integrating smoke test suites and automated testing frameworks within CI/CD pipelines to validate deployment integrity and ensure system stability.
- Observability: Implementing Azure Monitor, Azure Application Insights, and Azure Log Analytics for comprehensive observability solutions, including monitoring, logging, and alerting on infrastructure and application performance.
- Data Protection Strategies: Engineering backup and disaster recovery solutions on Azure using Azure Backup and Site Recovery services to ensure data protection and business continuity.
- Security and Access Management: Implementing Azure Role-Based Access Control (RBAC) and Managed Identities to enforce security policies, control resource access, and enhance overall security posture.

• Led team of 3 DevOps engineers, providing guidance and mentoring to improve team performance and knowledge sharing.
• Architect and implement CI/CD pipelines for multiple projects, reducing
  deployment time by and increasing overall release frequency.
• Actively participated in on-call rotations and incident management to maintain high system availability.
• Architect and implement CI/CD pipelines for multiple projects, reducing
  deployment time by and increasing overall release frequency.
• Designed and implemented backup and disaster recovery procedures,
  ensuring business continuity during critical situations.
• Implemented infrastructure automation using Ansible, reducing manual configuration efforts.
• Implemented automated testing strategies and performance monitoring
  leading to reduction in production incidents.
• Administered and maintained Azure Kubernetes Service (AKS) clusters, ensuring smooth operation and optimal performance.
• Implemented best practices for container orchestration, including pod deployment, scaling, and networking configurations.
• Collaborated with development and operations teams to troubleshoot issues and optimize application performance in Kubernetes environments.
• Automated routine tasks and created scripts for monitoring, scaling, and updating Kubernetes clusters.
• Played a key role in the design and implementation of Kubernetes clusters for various projects, ensuring scalability and reliability.
• Conducted regular security audits and implemented measures to enhance the security posture of AKS environments. - Collaborated with cross-functional teams to define and implement CI/CD pipelines for deploying containerized applications.
• Provided training and documentation to team members on AKS best practices and usage

• Implement robust security measures, including IAM policies, network access controls, and encryption, achieving reduction in security incidents.
• Manage and monitor cloud infrastructure on AWS, automating routine tasks using Terraform and Ansible.
• Architect and implement CI/CD pipelines for multiple projects reducing deployment times and increasing overall release frequency.
• Collaborate with development teams to improve application architecture and implement best practices for infrastructure as code (IAC)

• Monitored systems in operation and quickly troubleshot errors.
• Implemented technical solutions to solve customer issues and increase satisfaction.
• Documented technical issues and solutions to enable tracking history and maintain accurate logs.
• Upgraded operating systems and computer software to perform compatibility with programs.
• Monitored systems in operation and quickly troubleshot errors
• Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions
• Upgraded operating systems and computer software to perform compatibility with programs
• Patched software and installed new versions to eliminate security problems and protect data
• Documented technical issues and solutions to enable tracking history and maintain accurate logs
• Implemented technical solutions to solve customer issues and increase satisfaction
• Connected to computer of client using remote link to install programs and applications
• Researched and implemented new technologies and methodologies to improve support processes and provide better services to customers
• Communicated with clients to verify roots and causes of computer problems
• Collaborated with vendors to locate replacement components and resolve advanced problems
• Collaborated with outside departments to implement system-wide improvements
• Suggested software and hardware modifications to reduce lag time and improve overall speed
• Provided technical support to users in 24/7 uptime environment, often working double shifts to accommodate time zones
• Analyzed interruption reports and outage databases to identify outage trends and determine needed coordination changes
• Trained new system users and employees in classroom type sessions to promote useful system knowledge and operations expertise
• Implemented operational timelines for service shut-offs to be observed