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Associate Principal Engineer

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Detail-oriented QA Engineer with over 4+ years of experience in manual and automation testing across diverse sectors, including investment banking, e-learning, insurance, and e-commerce. Proficient in functional, regression, UAT, API, and accessibility testing (WCAG), utilizing tools such as Selenium (Java), Cucumber BDD, SQL, and Jenkins in Agile Scrum environments. Successfully identified over 200 defects, resulting in a 30% reduction in production issues. Committed to enhancing software quality and delivering exceptional user experiences through meticulous testing practices.

Results-driven Team Leader known for high productivity and efficient task completion. Skilled in strategic planning, conflict resolution, and performance optimization. Excel in leadership, communication, and problem-solving to achieve team goals. Ready to leverage abilities in organization and motivation to drive success in fast-paced environments.

Technical Support Advocate at Teleperformance Global with strong skills in technical troubleshooting and communication. Demonstrated success in improving customer engagement and satisfaction through effective problem-solving and teamwork. Proficient in Microsoft Office Suite and its workings, and can handle any issues regarding that.

Results-driven Quality Engineer with a proven track record at JCB, specializing in quality improvement plans and root-cause analysis. Enhanced compliance with ISO 9001 standards, leading to a significant reduction in waste and improved customer satisfaction. Strong team collaboration and critical thinking skills fostered effective issue resolution and optimized quality processes.
Developed key skills in quality assurance and process improvement within manufacturing environment. Adept at identifying inefficiencies and implementing effective solutions. Seeking to transition into new field, leveraging analytical and problem-solving abilities for impactful results.

Gourav Singh

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Bachelor Of Arts - Arts

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