Gourav Vishnoi
Uttar Pradesh
Overview
2
2
Languages
3
3
years of post-secondary education
11
11
years of professional experience
Summary
Customer-Oriented Store Manager experienced in retail operations and team leadership. Achieved revenue growth and customer loyalty through effective recruitment, training, and development of store associates. Focused on optimizing store performance, enhancing customer engagement, and driving sales growth.
Work History
Store Manager
Gourav
Uttar Pradesh
07.2015 - Current
- Managed daily store operations, ensuring smooth workflow and customer satisfaction.
- Trained and supervised staff, promoting teamwork and effective communication.
- Implemented inventory management practices to maintain stock levels and organization.
Storekeeper
Gouravka
Kantha moradabad
07.2026 - 07.2026
- Managed inventory levels to ensure stock availability and accuracy.
- Organized incoming shipments for efficient storage and retrieval.
- Operated warehouse equipment to facilitate material handling processes.
Store Manager
Gourav
Kantha moradabad
07.2026 - 07.2026
- Managed daily store operations, ensuring smooth workflow and customer satisfaction.
- Trained and supervised staff, promoting teamwork and effective communication.
- Resolved customer complaints promptly, enhancing service quality and experience.
- Developed promotional strategies to attract customers and increase store visibility.
- Conducted regular staff meetings to discuss goals, updates, and performance feedback.
- Analyzed sales trends to inform product placement and merchandising strategies.
- Implemented inventory management practices to maintain stock levels and organization.
- Ensured compliance with health and safety regulations throughout the store environment.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed daily banking activities such as deposits and withdrawals.
- Updated and maintained store signage and displays.
- Prepared monthly reports on sales figures, expenses, profits.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Ensured compliance with safety regulations and company policies.
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Maintained accurate records of employee performance reviews.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Performed regular price checks to ensure competitive pricing.
- Developed strategies to maximize sales and profitability.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Updated POS system with new products and promotional offers.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Organized promotional events to increase product awareness.
- Planned special promotions or discounts based on market trends.
- Planned special promotions or discounts based on market trends.
Education
Bachelor of Science - Hindi
Laxya College Manegmant Seohar
Bijnor , Uttar Pradesh 03.2014 - 03.2017
Languages
Hindi
First Language
Hindi
Beginner (A1)
A1
Timeline
Storekeeper
Gouravka
07.2026 - 07.2026
Store Manager
Gourav
07.2026 - 07.2026
Store Manager
Gourav
07.2015 - Current
Bachelor of Science - Hindi
Laxya College Manegmant Seohar
03.2014 - 03.2017