Ayushi Jain
Indore
Summary
Senior Systems Engineer at Infosys with specialization in AWS administration and cloud management. Proven history of improving system reliability, maintaining over 98% SLA adherence, and decreasing incident recurrence by 25%. Strong communication abilities support technical skills in Linux and database administration, facilitating superior service delivery in demanding environments.
Overview
5
5
years of professional experience
Work History
Senior Systems Engineer
Infosys
01.2021 - Current
- Setup/Managing Linux Servers on Amazon (EC2, EBS, ELB, SSL, Security Groups, RDS and IAM).
- Setup/Managing VPC, Subnets; make the connection between different zones; Blocking suspicious ip/subnet via ACL.
- Setup/Managing CDN on Amazon CloudFront (Origin Path: Server / S3) to improve site.
- Utilize AWS Identity and Access Management (IAM) to create and manage users, groups, and roles.
- Assign granular permissions to users and groups to control access to AWS resources and services.
- Create/Managing buckets on S3 (CLI) and store database and logs backup, upload images for CDN serve.
- Setup/Managing Databases on Amazon RDS. Monitoring servers through Amazon CloudWatch, SNS.
- Creating/Managing AMI/Snapshots/Volumes, Upgrade/downgrade AWS resources (CPU, Memory, EBS).
- Creating AWS Instances and Resources Bills.
- Provide L2/L3 production support for core banking and financial applications serving enterprise clients in compliance with UAE banking standards.
- Handle 30-40 high-priority incidents monthly with consistent SLA adherence above 98%, ensuring minimal impact on business operations.
- Conduct root cause analysis (RCA) and implement permanent fixes, reducing repeat incidents by approximately 25% and improving system reliability.
- Perform proactive Unix/Linux log analysis, batch job monitoring, and job restarts to maximize uptime and service delivery.
Education
Bachelor of Technology -
Oriental Institute of Science And Technology
Bhopal05-2019
Skills
- AWS management
- Cloud: AWS
- Linux server administration
- SQL servers
- MySQL
- Shell scripting
- PostgreSQL
- ITIL
- Communication skills
- Customer service
- Database administration
- AWS configuration
- System monitoring
- Infrastructure management
Languages
English
Advanced (C1)
C1
Hindi
Native
Native
Personal Information
Father's name: Arvind Kumar Jain
DOB - 21-05-1997
Timeline
Senior Systems Engineer
Infosys
01.2021 - Current
Bachelor of Technology -
Oriental Institute of Science And Technology