Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gouri Kohale

Nagpur

Summary

Results-driven Windows Administrator with extensive experience at Iris Business Pvt. Ltd. Skilled in managing complex server environments and executing SQL queries for data management. Proven ability to enhance system performance and streamline ITIL processes. Adept at troubleshooting and providing exceptional end-user support, ensuring operational excellence.

Overview

5
5
years of professional experience

Work History

Windows Administrator

Iris Business Pvt. Ltd., Mumbai (RBI DRDC Project – Nagpur)
Nagpur
10.2024 - Current
  • Managed and supported RBI website portal
  • Provided troubleshooting and end-user support for Windows issues
  • Configured and maintained DNS, DHCP, and IPAM services
  • Monitored system performance and handled patching & backup
  • Maintained system documentation and processes

SQL Responsibilities:

  • Worked on SQL Server for day-to-day data operations and support
  • Executed Create, Insert, Update, Delete queries for data management
  • Wrote Join queries to retrieve and analyze data from multiple tables
  • Assisted in data validation, issue troubleshooting, and basic reporting

Infra Managed Service Associate

Accenture Solutions Pvt. Ltd.
Nagpur
06.2021 - 01.2024
  • Managed 4000+ servers in VMware environment
  • Worked on Windows Servers (2008–2019)
  • Performed server upgrades and configurations
  • Conducted vulnerability assessments and patching
  • Created virtual machines using vCenter templates
  • Handled ITIL tickets (Incident, Problem, Service Requests)
  • Participated in CAB and pre-CAB calls
  • Troubleshot server downtime and daily issues

Education

Bachelor of Engineering - Computer Science

Rajiv Gandhi College of Engineering And Research,
Nagpur

Skills

  • Windows Server Administration (2008, 2012, 2016, 2019)
  • Active Directory (AD), DNS, DHCP
  • VMware (vCenter, ESXi)
  • Microsoft Office Suite
  • ITIL Process (Incident, Problem, Change Management)
  • SQL – Create, Insert, Update, Delete, Join

Timeline

Windows Administrator

Iris Business Pvt. Ltd., Mumbai (RBI DRDC Project – Nagpur)
10.2024 - Current

Infra Managed Service Associate

Accenture Solutions Pvt. Ltd.
06.2021 - 01.2024

Bachelor of Engineering - Computer Science

Rajiv Gandhi College of Engineering And Research,
Gouri Kohale