GOURI VASISHTA

• Experienced in Induction and Orientation of new employees
• Improved organizational culture and morale through implementation of employee engagement initiatives.
• Conducted employee monthly engagement activities, grievance redressal And employee benefits.
• Streamlined HR processes for increased operational efficiency through development of standard operating procedures.
• Facilitated conflict resolution among employees, leading to improved workplace relationships and enhanced team collaboration.
• Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout process.
• Administered benefits programs effectively, ensuring accurate enrollment and timely processing of claims for employees.
• Supported strategic workforce planning by conducting in-depth job analysis and developing job descriptions.
• Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
• Employee feedback and surveys on time to time basis to identify employee pulse and implement changes upon discussion and approval by top leadership.
• Collaborated with cross-functional teams to develop and execute diversity and inclusion initiatives, promoting inclusive workplace environment. ..
• Served as liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
• Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
• Verified that vendors received timely enrollment information, changes, and terminations.

• Partnered with department heads to address staffing needs, optimizing talent acquisition efforts.
• Conducted Prelim round of interview to evaluate communication and behavioral skills of prospect
• Under role of Generalist: -I have handled Payroll Process, Leave Record Management, Bonus and Incentive Record, Employee Grievance Handling, Appraisal Discussions and Employee Engagement Activities
• Managed employee relations issues effectively, resolving conflicts professionally and efficiently.
• Apart from above responsibilities, I have worked on company’s Upwork Profile, wrote contents for company’s about to launch products and also worked for week or two on Zendesk support where my role was to review tickets and assign them to concerned person.
• Negotiated favorable contracts with benefit providers, reducing overall costs to organization.
• Enhanced employee satisfaction by implementing targeted HR programs and initiatives.

Contacting fresh leads for franchisee proposal discussion and converting them into franchisee holders

• Actively involved in product development in line with competition and competitively pricing product
• Assisting in supply chain management in order to match order quantity requirement and avoid mismatch and wastage
• Negotiating best offer prices to parties in offer and striving to achieve offer acceptance
• Preparing bills and invoices of parties agreed to offer through cash management system software
• Contacting available leads from database and telephonically selecting candidates for setting interview in area of marketing.