Hi, I’m
GOUTAM CHOWDHURY
Siliguri,West Bengal
Summary
Branch Manager leading logistics branch operations across transportation, warehousing, and dispatch. Drives staff performance, customer service, and branch profitability by controlling expenses and keeping deliveries on time. Strengthens results through team leadership, customer relationship management, and service target execution.
Overview
5
years of professional experience
Work History
Ip Integrated Services Pvt Ltd.
Branch Manager
03.2022 - 08.2025
Job overview
- Manages overall branch performance, including operations, staff, customer service, and profitability within a fast-paced logistics environment.
- Key responsibilities
- Manage day-to-day branch operations, including transportation, warehousing, and dispatch to ensure timely and cost-effective deliveries.
- Lead, train, and supervise staff while monitoring performance, productivity, and adherence to safety and company policies.
- Drive business growth by managing customer relationships, controlling branch expenses, and achieving revenue and service targets.
Atc Logistics Pvt Ltd.
Mis Coordinator
03.2020 - 01.2022
Job overview
- Plays a key role in maintaining MIS systems, preparing reports, and providing data insights to improve operational efficiency.
- Prepare, maintain, and analyze daily, weekly, and monthly MIS reports to support management decision-making.
- Ensure accuracy, timely updating, and integrity of data across systems, coordinating with departments for information collection.
- Monitor performance metrics, identify trends or discrepancies, and present insights to improve operational efficiency.
Education
N.S.O.U
B.COM
01-2020
University Overview
Graduated 2020
Skills
Dispatch coordination
Inventory control
Warehouse operations
Transportation scheduling
Safety compliance
Branch operations management
Staff supervision
Customer relationship management
MIS reporting
Expense control
ERP systems
Warehouse management systems
Transportation management systems
Advanced Excel
Interests
Learning new technologies and systems, Problem-solving and continuous improvement, Fitness and maintaining an active lifestyle
Timeline
Branch Manager
Ip Integrated Services Pvt Ltd.
03.2022 - 08.2025
Mis Coordinator
Atc Logistics Pvt Ltd.
03.2020 - 01.2022
N.S.O.U
B.COM