Technical Lead having over 10+ years of IT experience with 6 years of experience in Salesforce Development predominantly in Sales, Service and Marketing Cloud with strong domain experience in Insurance and Retail
Overview
11
11
years of professional experience
1
1
Certification
Work History
Salesforce Team Lead
Accenture
10.2020 - Current
Built application using Aura, Apex Trigger and classes to process Claims in one wizard which reduced processing time and improved efficiency
Built Multiple Journey Builders, Automations in Marketing cloud for sending emails based on salesforce data.
Created LWC Components, Aura Components and Batch Classes to automate task performed by Admin to update records, generate attachments and send emails via apex class / Marketing Cloud.
Driven end to end migration of Salesforce classic to Lightning Experience. Prepared Lightning Readiness Report and implemented smooth transition.
Built REST API’s for integrating Salesforce with External system(.net application, Payment Gateway)
Participated in code reviews with other developers to ensure quality assurance standards are met.
Worked on Integrating Salesforce Service cloud with marketing Cloud.
Technology Analyst (Salesforce)
Cognizant
01.2019 - 10.2020
Involved in understanding of business requirements for Functional Design (based on user story) and development of Function Design.
Extensively worked for test classes to improve code coverage and Flows for customer interactions.
Worked on development of Apex Triggers, VF pages, Apex classes, Process Builder, Batch Apex, Schedule Apex and REST API based web-services and callouts
Involved in Requirement gathering, Sprint Grooming , Effort estimation, Deployment and End user training and documentation.
Built case management system using case assignment rules, approval process and flows.
Technology Analyst (Mainframes)
Infosys
10.2013 - 12.2018
Involved in discussions with Business to identify issues and fixing them
Involved in understanding the business requirement for Enhancements and development of the Enhancement Requests
Responsible for analyzing the issues and providing solutions with induction of estimation for defect fixes
Worked on development of mainframe programs, Jobs and Data modifications using SQL Queries
Education
Bachelor of Technology - Electronics and Computers Engineering
Sreenidhi Institute of Science And Technology (JNTU - HYD)
01.2013
High School -
Narayana Junior College
01.2009
Secondary School Certificate -
Mega City High School
Skills
Apex
Visualforce
Lightning Aura
LWC
SOQL
Flows
REST API integration
Reports and Dashboards
SFMC and SFDC integration
Email Studio in Marketing cloud
Journey Builder in SFMC
Content builder in SFMC
Certification
Salesforce Certified Administrator
Salesforce Certified Platform Developer I
Salesforce Certified Service Cloud Consultant
Salesforce roles
Salesforce.com Development
Salesforce.com Administration
Salesforce Marketing cloud specialist.
Timeline
Salesforce Team Lead
Accenture
10.2020 - Current
Technology Analyst (Salesforce)
Cognizant
01.2019 - 10.2020
Technology Analyst (Mainframes)
Infosys
10.2013 - 12.2018
Bachelor of Technology - Electronics and Computers Engineering
Sreenidhi Institute of Science And Technology (JNTU - HYD)