MS Excel
Goutham Selvam
Assistant HR Manager
Chennai,Tamil Nadu
Summary
Highly skilled HR manager that puts successful plans into action to boost productivity and employee retention. Knowledgeable in BPO, health insurance, and telecom industry compliance. Results-driven assistant manager offering 10+ years of experience in BPO, health insurance, and telecommunications in achieving positive human resources results for type companies. Articulate negotiators are skilled at supporting competitive company growth by sourcing top-quality applicants for critical roles. Organised planner with excellent team leadership and programme management abilities.
Overview
13
13
years of professional experience
2
2
Languages
Work History
Assistant HR Manager
Vision Plus Solutions Pvt. Ltd
04.2023 - Current
- Reduced company turnover rate by implementing effective retention strategies and regularly reviewing employee feedback.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Managed payroll processing, maintaining accurate records for tax reporting purposes.
- Assisted in conducting internal investigations related to harassment or discrimination claims, ensuring proper resolution according to established guidelines.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Organized various employee recognition programs to boost morale and productivity throughout the company.
- Recruited top talent to maximize profitability.
- Promoted continuous learning opportunities by coordinating professional development workshops for staff members.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Fostered positive work environment through comprehensive employee relations program.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Supported diversity initiatives within the company through targeted recruitment efforts and inclusive policy development.
- Served as a liaison between employees and management, addressing concerns and resolving conflicts promptly.
- Facilitated performance review processes, providing constructive feedback and assisting employees in setting attainable goals for professional growth.
- Conducted thorough exit interviews to identify areas for improvement within the organization.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Maintained accurate records of personnel data, ensuring compliance with federal and state regulations.
- Collaborated with senior management to create competitive compensation packages, attracting top talent to the company.
- Structured compensation and benefits according to market conditions and budget demands.
- Motivated employees through special events and incentive programs.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Proven ability to learn quickly and adapt to new situations.
- Delivered services to customer locations within specific timeframes.
- Strengthened communication skills through regular interactions with others.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
- Identified issues, analyzed information and provided solutions to problems.
- Provided professional services and support in a dynamic work environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Devised hiring and recruitment policies for [Number]-employee company
Financial Business Advisory
Accenture Solutions Pvt Ltd
04.2015 - 03.2023
- Negotiated and resolved disputes between stakeholders, finding mutually beneficial solutions.
- Increased client satisfaction by providing tailored business advice and strategies for growth.
- Assisted companies during transitional periods such as mergers or acquisitions by providing strategic guidance and support to ensure seamless integration.
- Evaluated customer needs and feedback to drive product and service improvements.
- Facilitated workshops and trainings to enhance employee skills and productivity, contributing to overall company success.
- Implemented data-driven approaches to problem-solving, utilising advanced analytics tools to identify trends and uncover insights that drove results.
- Devised and implemented processes and procedures to streamline operations.
- Supported the creation of detailed, technical financial models to value potential acquisition targets.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Educated staff on organisational mission and goals to help employees achieve success.
- Designed and implemented a risk management system to identify and mitigate potential risks.
- Capitalised on strategic business partnerships to foster new market penetration.
- Developed new proposals, contracts, and procedures to draw in more clients and streamline work operations.
- Established and maintained relationships with key stakeholders for growth opportunities and successful partnerships.
- Devised a marketing strategy incorporating social media content and online marketing campaigns to increase awareness and engagement.
- Managed diverse portfolios of clients across various industries, demonstrating adaptability and expertise in addressing unique challenges faced by each organisation.
- Observed packing operations to verify conformance to specifications.
- Gather, organise, and input information into a digital database.
- Conducted thorough financial analyses to inform strategic decision-making for businesses in various industries.
- Devised processes to boost long-term business success and increase profit levels.
- Performed as a consultant for startup businesses in areas of marketing, logistics, and training for various behavioural healthcare service professionals.
- Evaluated suppliers to maintain cost controls and improve operations.
- Developed strong relationships with clients, ensuring trust and open communication throughout the advisory process.
- Frequently inspect the production area to verify proper equipment operation.
- Created a revenue growth plan for a fast-growing geographic market.
- Negotiated contracts on behalf of clients, securing favourable terms that supported long-term business objectives.
- Evaluated and consolidated information to present findings and impacts addressing clients' critical needs.
- Predicted, identified, and analysed industry trends such as emerging technologies, evolving business models, and buying behaviour.
- Led restructuring of organisational internal processes, resulting in improved performance.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Assisted in marketing campaign design and performance measurement.
- Created and managed project plans, timelines, and budgets.
- Prepare annual budgets with controls to prevent overages.
- Generated reports detailing findings and recommendations.
- Maintained database systems to track and analyse operational data.
- Identified new market opportunities for clients, fostering business expansion and increasing revenue potential.
- Reduced costs by identifying inefficiencies in client businesses and proposing targeted solutions.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supplies of services and materials.
- Worked well in a team setting, providing support and guidance.
- Strengthened communication skills through regular interactions with others.
- Identified issues, analysed information, and provided solutions to problems.
- Developed and implemented financial models to analyze complex information and assess health of organization.
- Provided strategic planning advice and financial oversight for corporate stakeholders.
- Applied effective time management techniques to meet tight deadlines.
Senior Executive – HR & Admin
Global Innov Source Solutions Pvt. Ltd
08.2013 - 04.2015
- Implemented policies and procedures to ensure a safe work environment, preventing workplace accidents and promoting overall employee wellbeing.
- Fostered cross-functional relationships to connect managers and employees and improve overall efficiency.
- Directed hiring and onboarding programs for new employees.
- Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects.
- Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
- Liaised between multiple business divisions to improve communications.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Spearheaded initiatives that promoted employee wellness, including health fairs, fitness challenges, and mental health resources.
- Coordinated learning opportunities for staff members by organizing training sessions, webinars, mentorship programs, or other educational resources.
- Distributed employee engagement surveys to identify areas of improvement.
- Established critical strategic partnerships with several private equity agencies to provide full HR services to portfolio companies.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Streamlined HR processes for increased efficiency through the introduction of digital tools and automation.
Corporate HR Executive
Star Health And Allied Insurance Co. Ltd
07.2011 - 06.2013
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Liaised between multiple business divisions to improve communications.
- Educated employees on company policy and kept employee handbook current.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Designed and implemented region-wide recruitment, behavior-based interviewing and skill matching procedure, decreasing employee turnover.
- Championed workplace safety initiatives that reduced accidents and injuries among employees.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Conducted company-wide town hall meetings to convey updates.
- Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
- Recruited top talent to maximize profitability.
- Fostered positive work environment through comprehensive employee relations program.
- Optimized HR technology solutions to streamline administrative tasks and improve data accuracy.
Junior HR Executive
Swasthik Sahits Solutions Private Limited
07.2007 - 06.2011
- organised and participated in the planning and scheduling of calendars, events, and activities with leadership.
- Investigated and helped resolve employee grievances concerning affirmative action and the EEOC in order to advance a fair and just workplace.
- developed and strengthened human resources services, relationships, and mission by actively participating at the strategic and operational levels.
- ensured adherence to labour laws and regulations by helping to develop company policies.
- Designed and presented HR training programmes for executives, managers, and employees.
- Facilitated internal communications, promoting transparency and fostering strong relationships among team members.
- Interviewed potential hires, negotiated salaries and benefits, and performed reference checks.
- Assisted with writing job postings and job descriptions for boards.
Education
BBA - Business Administration And Management
Vinayaka Missions University
Salem 04.2001 -
Skills
Interpersonal Communication
Union Negotiations
Multitasking
Problem-solving aptitude
Leadership Development
Corrective Action Planning
Staff Management
Written Communication
Performance Metrics
Human Resource Management Software (HRMS)
Organisational Skills
Analytical Thinking
HR analytics
Risk Management
Decision-Making
Benefits Administration
Policy Enforcement
Adaptability and Flexibility
Influencing skills
Reliability
Software
SQL
PowerPoint
Timeline
Assistant HR Manager
Vision Plus Solutions Pvt. Ltd
04.2023 - Current
Financial Business Advisory
Accenture Solutions Pvt Ltd
04.2015 - 03.2023
Senior Executive – HR & Admin
Global Innov Source Solutions Pvt. Ltd
08.2013 - 04.2015
Corporate HR Executive
Star Health And Allied Insurance Co. Ltd
07.2011 - 06.2013
Junior HR Executive
Swasthik Sahits Solutions Private Limited
07.2007 - 06.2011
BBA - Business Administration And Management
Vinayaka Missions University
04.2001 -