Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
GOUTHAMI DOSAPATI

GOUTHAMI DOSAPATI

Hyderabad

Summary

Front Office professional with hands-on experience in managing day-to-day operations, handling customer inquiries, and coordinating schedules. Adept at maintaining positive reception area, processing transactions, and supporting administrative tasks to ensure smooth business operations. Excellent communication skills and knack for problem-solving in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Front Office Executive

Kun BMW
02.2025 - Current
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Maximized sound operations and continually reviewed administrative functions for potential process improvements.
  • Updated reports, managed accounts, and generated reports for company database.
  • Coordinated office activities and operations, secured compliance to company policies and welcomed, screened and routed guests.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Scheduled meetings, coordinated with invitees and organized logistics, technology and refreshments for executive management and customers.

Front Office Executive

CAR KIA LLP
11.2021 - Current
  • Coordinated and allocated tasks of housekeeping team daily.
  • Resolved guest issues promptly to improve customer experience.
  • Maintained an active security presence by regulating office movements, screening customers and other tasks as required.
  • Developed and updated standard operating procedures for the front office, setting clear guidelines for staff performance.

Front Office Executive

Kun Hyundai
08.2018 - 09.2021
  • Managed front office phone systems, answering both internal and external calls regarding company queries, complaints and other information.
  • Greeted visitors with a warm and friendly welcome when entering [Type] lobby, maintaining an excellent first impression.
  • Coordinated and allocated tasks of housekeeping team daily.
  • Maintained an active security presence by regulating office movements, screening customers and other tasks as required.
  • Effectively and efficiently dealt with customer complaints, offering smart solutions to maintain customer satisfaction and loyalty.
  • Helped visitors feel comfortable and valued by offering support and beverages when required.

Education

Bachelor's of Computers -

RBVRR REDDY Women's College
01.2016

Intermediate C.E.C -

Nava Chaitanya Jr. College
01.2013

Skills

  • Communication
  • Relationship Management
  • Customer Service
  • Reception Management
  • Negotiation
  • Effective Communication
  • Showroom Hostess
  • Digital Marketing
  • DMS Software

Accomplishments

  • Awarded as the Best Front Office Executive.

Languages

English
Telugu
Hindi
Marathi
Kannada

Timeline

Front Office Executive

Kun BMW
02.2025 - Current

Front Office Executive

CAR KIA LLP
11.2021 - Current

Front Office Executive

Kun Hyundai
08.2018 - 09.2021

Intermediate C.E.C -

Nava Chaitanya Jr. College

Bachelor's of Computers -

RBVRR REDDY Women's College

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GOUTHAMI DOSAPATI