Govind Acharya
Mortgage Underwriter
Pune
Summary
Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making process that drive business success.
Overview
14
14
years of professional experience
2011
2011
years of post-secondary education
3
3
Certifications
5
5
Languages
Work History
ASSISTANT MANAGER
Infosys BPM Limited
05.2011 - Current
- International Banking and Securities industry and experience working with a financial services consulting organization or a large FSI
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Identify portfolio risks resulting from the client's underlying business practices
- Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency
- Work with the Team Manager/Operational Manager to plan and provide support and guidance with Disciplinary & Grievances, completing documentation and scribing for interviews
- Ensure appropriate documentation in place in accordance with bank policies & procedures, to facilitate borrowing by the client, and ensure lien/security/collateral perfection
- Provide appropriate support to Credit Managers as and when needed on various client portfolios
- Responsible for the quality audit of lending files audited by the team to ensure the alignment with the bank's credit risk policies
- Build relationships with internal and external stakeholders
- Successfully managed and delivered multiple projects, ensuring client satisfaction and meeting project goals
- Work with the Credit Manager and Closing partners to ensure a seamless and timely delivery of loans to the client, while maintaining a strict regulatory and control environment
- Managing Deal building, documents validation & deal closing with initial funding
- Responsible for processing and reviewing day-to-day transactions and generating internal MIS for all support functions as required
Education
MBA -
Bangalore University, Oxbridge Business School
BBA - undefined
SB College Of Management Basava Kalyan
Skills
US Mortgage experience in Origination specifically Pre Underwriting / Conditions review
Certification
Certified Six Sigma-Green Belt
Accomplishments
- Received CEO High Performer Incentive award in 2023.
- The prestigious I-Star award twice, along with multiple other awards and client accolades.
- Received clients emerging star award for helping and successfully implementing clients’ project.
Timeline
ASSISTANT MANAGER
Infosys BPM Limited
05.2011 - Current
BBA - undefined
SB College Of Management Basava Kalyan
MBA -
Bangalore University, Oxbridge Business School