Govind Dixit

Implementation Engineer

Fiserv India Pvt. ltd.

03.2018 - 04.2025

More than 50 ETG(Enterprise Technology Group) Project. It required inbound/outbound request/response for different Fiserv clients, where Fiserv core banking services were consumed. Few large banks were Bank of America, Synchrony Bank, Navy Federal, New York Community Bank, etc.
Fiserv Data Center Migrations and Decommissions.
Synchrony Financial Bank - Inbound and outbound connectivity over VPLS/private circuit was established for both SOAP and REST APIs.
Multiple APIGEE policies were implemented with OAuth 2.0 for securing the proxy. Weekly client meetings and troubleshooting calls for open issues were catered to, and progress was documented. Internal testing using Postman, and validation through Splunk logs and Apigee debugging sessions were done.
New York Community Bank (NYCB) - Inbound connectivity over a public circuit was established for consuming the REST API. Multiple APIGEE policies were implemented with mutual authentication using SSL certificates for securing the proxy. Internal testing using Postman, and validation through Splunk logs and Apigee debugging sessions were done.
Design, develop, and deploy web services and non-web services over API proxies.
Versioning of APIs, as per the backend service update.
Implementing various security standards, like Mutual Auth, OAuth 2.0, One-Way SSL, and JWT.
Migrating projects/web services from the lower region to test, pre-prod, and further to the production environment without causing any outages or impacts to existing clients, and further handing over to the Operations teams with DR docs for BCP to help mitigate the risk.
Set up and implement monitoring solutions, like failure notifications, incidents, SMTP alerts, and Splunk integration, in case of any issues in the production environment, and analyse those logs.
Troubleshooting performance issues, end-to-end request monitoring, TCP dumps, and error handling. CI/CD using GitHub depository and Jenkins Pipeline. On-premise APIGEE deployment with different topologies, managing APIGEE components, developing, deploying, and debugging API proxies.

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