Govind Kumar
23/1, Madhav Bag 5 B Dwarka highway Jamnagar
Summary
Operations Manager with extensive expertise in enhancing efficiency and profitability at Park Executive. Proficient in leadership and problem-solving, executed strategies that improved customer service and optimized operations, ensuring compliance and driving revenue growth.
Overview
15
15
years of professional experience
Work History
Operation Manager
The Park Executive
Jamnagar
01.2023 - Current
- Ensure all operations are carried on in an appropriate, cost-effective way
- Improve operational management systems, processes and best practices
- Purchase materials, plan inventory and oversee warehouse efficiency
- Help the organization's processes remain legally compliant
- Formulate strategic and operational objectives
- Examine financial data and use them to improve profitability
- Manage budgets and forecasts
- Perform quality controls and monitor production KPIs
- Recruit, train and supervise staff
- Find ways to increase quality of customer service
Asst Food & Beverage Manager
Lords Eco Inn
Jamnagar
01.2021 - 01.2023
- Organize, direct and evaluate food and beverage service
- Recruitment and training of staff
- Shift scheduling
- Performance management; monitor staff performance and provide feedback
- Purchase and control of inventory
- Monitor revenues and expenses
- Ensure practice of health and safety regulations
- Negotiate supplier arrangements for food and beverage products
- Negotiate with clients for use of facilities for catering, parties, banquets, etc.
Restaurant Manager
King's Kraft Stay Inn
Rajkot
01.2017 - 01.2021
- Train and supervise staff
- Ensure all food safety procedures are strictly adhered to according to sanitary regulations
- Work closely with management to meet revenue objectives
- Implement appropriate strategies to resolve adverse trends and improve sales
- Maintain safe working conditions
- Follow company policies and procedures regarding the handling of cash, property, products and equipment
- Audit inventory levels to ensure product availability, and order products as necessary
Food & Beverage Executive
Avezika Comfort
Rajkot
01.2014 - 01.2017
- Monitoring & ensuring F & B service operations are running smoothly.
- Organizing duty roster of service staff.
- Cost control, inventory. Training
- Maintaining SOP for quality.
- Should able to introduce innovative ideas for generating targeted sale
- Guest interaction, menu planning.
- Addressing guest requirement and reaching to them.
GSA & Captain
Pradhyuman Lords Inn
Rajkot
01.2011 - 01.2013
- Monitoring & ensuring F & B service operations are running smoothly.
- Organizing duty roster of service staff.
- Cost control, inventory, Training
- Maintaining SOP for quality.
- Should able to introduce innovative ideas for generating targeted sale
- Guest interaction, menu planning.
- Addressing guest requirement and reaching to them.
Education
Bachelor of Hospitality And Tourism Management -
College of Hospitality Administration
Jaipur01-2011
Computer Basic -
Jhalak Classes
Rajkot01.2009
High School Diploma -
Malika Ma Vi Matela
Surkhet01.2008
Skills
- Communication skills
- Operational management
- Problem solving
- Staff training
- Staff hiring
- Customer service excellence
- Leadership abilities
- Problem-solving expertise
- Time management proficiency
Languages
- Hindi
- Gujarati
- English
Job Title
Operation Manager
Personal Information
- Date of Birth: 09/02/1991
- Nationality: Indian
- Religion: Hindu
Timeline
Operation Manager
The Park Executive
01.2023 - Current
Asst Food & Beverage Manager
Lords Eco Inn
01.2021 - 01.2023
Restaurant Manager
King's Kraft Stay Inn
01.2017 - 01.2021
Food & Beverage Executive
Avezika Comfort
01.2014 - 01.2017
GSA & Captain
Pradhyuman Lords Inn
01.2011 - 01.2013
Bachelor of Hospitality And Tourism Management -
College of Hospitality Administration
Computer Basic -
Jhalak Classes
High School Diploma -
Malika Ma Vi Matela